Director of Claims

Professional Transportation • Evansville, IN

3d

About The Position

Professional Transportation, Inc. (PTI) is seeking an experienced Director of Claims to lead our Claims Management Program and help reduce risk and control claim-related costs. This position oversees FELA, non-FELA casualty, and workers’ compensation claims, including litigation strategy and settlement coordination. The Director partners closely with senior leadership, legal counsel, insurance carriers, third-party administrators, railroad customers, and internal teams and supervises approximately two direct reports.

Requirements

• Bachelor’s degree is minimally required, in a related field is preferred
• Minimum of five (5) years of experience in risk management, claims adjusting or claims management, safety, or a related field is required.
• Excellent oral and written communication skills.
• Proficiency with Microsoft Word and Excel.
• Strong organizational and time-management skills.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Self-motivated, adaptable, and able to work independently with sound judgment.
• Proactive leadership and management style with the ability to collaborate effectively across departments.
• Ability to obtain and maintain any state-required adjuster’s license.

Nice To Haves

• Experience in the railroad industry is preferred.

Responsibilities

• Manage litigated FELA and non-FELA casualty claims from initial filing through resolution.
• Develop claim and litigation strategies in partnership with outside counsel, insurance carriers, railroad customers, and internal stakeholders.
• Select and manage outside counsel and other claim-related vendors.
• Oversee discovery, investigations, surveillance, mediations, trials, appeals, and other litigation activities.
• Evaluate claim exposure and coordinate settlement strategies and authority with PTI leadership.
• Review legal expenses and outside counsel billing to ensure appropriate cost management.
• Oversee the reporting, investigation, and resolution of workers’ compensation claims.
• Manage workers’ compensation litigation, subrogation efforts, and quarterly reserve reviews.
• Develop and improve claims policies, procedures, and best practices.
• Monitor claim trends, case law, and regulatory changes to identify potential risks and opportunities.
• Partner with PTI’s Risk, Safety, and Leadership Teams to develop strategies that reduce claims and organizational risk.
• Provide claims-related guidance and education to leaders and employees.

Benefits

• Multiple health plan options, including medical, dental, vision, and supplemental insurance
• Paid vacation, sick time, and holiday pay, with overtime opportunities
• 401(K) retirement plan for your future
• Discounted cell phone plans with Verizon and AT&T
• Free Planet Fitness membership (Evansville, Henderson, Owensboro locations)
• Room for advancement within a rapidly expanding company

What This Job Offers

• Job Type: Full-time
• Career Level: Director