Director of Claims-Ergon, Inc.
About The Position
Ergon, Inc. is seeking a Director of Claims to lead its enterprise claims function. This role is responsible for strategy, execution, and performance, overseeing all aspects of claims management including litigation, third-party administrator oversight, and analytics. The primary focus is on reducing the total cost of risk and improving organizational outcomes. This position acts as a key partner to business units, insurance carriers, and outside counsel, reporting directly to the VP of Risk Management. Ergon, Inc. is a family-owned, relationship-driven company that values employee learning and contribution, maintaining a small-company feel despite its global presence.
Requirements
- Bachelor's degree/Juris Doctor preferred
- 7 to 10 years of relevant experience in claims, litigation, or insurance, preferably within a large organization or law firm
- 3 to 5 years of leadership or supervisory experience
- Strong understanding of casualty claims, litigation strategy, and workers compensation
- Experience managing third party administrators or outside counsel
Responsibilities
- Lead and manage the enterprise claims function, including oversight of all casualty claims and related processes
- Direct litigation strategy in coordination with outside counsel
- Partner with business units to manage claims, gather documentation, and support effective resolution strategies
- Oversee third party administrators and vendors, including performance management, audits, and contract oversight
- Develop and implement strategies to reduce claim frequency and severity, including the use of analytics and reporting
- Manage claims-related financial processes, including reserving oversight, bill review, and reimbursements
- Provide regular reporting and insights to senior leadership on claim trends, drivers, and opportunities for improvement
Benefits
- Competitive pay
- 401(k) matching & profit sharing
- Health, Dental, Vision, and Life Insurance
- Short- and Long-Term Disability Plans
- Additional voluntary benefits
- Paid holidays, vacation, and sick leave
- Tuition assistance
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What This Job Offers
Job Type
Full-time
Career Level
Director
