Director of Catering & Events
BallenIsles Country Club•Wilmington, DE
•Onsite
About The Position
The Director of Events & Catering directs and oversees the Catering department. Responsible for seeking new business, ensuring return business, and overseeing planning and execution of catering events. Creates memorable member/guest moments while maximizing facility revenue and profitability. As part of Troon, you will contribute to a global leader in golf and community management.
Requirements
- Associate’s degree (AA) and one to two years related experience and/or training; or equivalent combination of education and experience.
- Experience managing personnel.
Nice To Haves
- Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English).
- Knowledge of Microsoft Office applications and POS systems.
- Extensive knowledge of beer, wine & spirits and current food trends in the industry.
- Excellent leadership ability including skills to communicate and express ideas and directives clearly to associates.
- Extremely organized and detail oriented.
- Social Media Experience.
- High End Catering Experience.
- Nights and Weekends availability.
Responsibilities
- Seeks new business and ensures return business in order to meet or exceed revenue goals through various methods such as, but not limited to telephone solicitation, outside sales calls, site inspections, and written communication.
- Leads the daily operation of the catering department by ensuring delivered execution meets agreed obligations of the club and clients. Monitors business volume forecast and plans accordingly in areas of manpower, productivity, costs and other expenses.
- Ensures proper management of all catered events, including, but not limited to sales, marketing, planning, merchandising, servicing, and corresponding administrative procedures.
- Prepares, implements, and compiles data for various reports such as Annual Sales Plan, Competitive Price set, Monthly Catering Report, Annual Goals, Forecasts, and other reports as directed.
- Develops new ideas for theme events in conjunction with the Sales and Marketing, Recreation, Food and Beverage, Golf, and Membership departments.
- Contracts Books banquets, caterings, and corresponding recreational activities.
- Works with Food & Beverage department to develop banquet menus, pricing, and revenue minimums using current and competitive data.
- Participates in pre-event presentations, property tours, and customer meetings.
- Ensures accurate and timely invoicing for all services rendered.
- Implements policies and procedures for the Catering Department, including compliance of all company standards relating to quality of products and services.
- Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems.
- Manages department members that may include but is not limited to any Catering staff such as: Catering Coordinator, Banquet Chef or Cook, Banquet Manager, Banquet Server.
- Regular and reliable attendance.
- Assures that effective orientation and training are given to each new associate. Develops ongoing training programs and tests for comprehension.
Benefits
- Healthcare Benefits – Medical, Dental, and Vision coverage.
- Retirement Benefits – 401(k) with employer match (19 years of age and older).
- Time Off – Paid time off (PTO) and leaves of absence.
- Additional Compensation – Eligible for Commissions
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
