Director of Catering & Conference Services BC

The Boca Raton•Boca Raton, FL

3d•$90 - $100•Onsite

About The Position

This role supervises the day-to-day operations of the Catering & Conference Services Department and supports the Vice President of Catering & Banquets in developing related support departments. The goal is to maintain a department that consistently provides top-quality meeting management services to all group clients, aiming to facilitate re-booking and enhance profit margins.

Requirements

Must be able to speak, read, write, and understand the primary language(s) used in the workplace.
Working knowledge of Food and Beverage sales as well as Hotel Operations.
Excellent verbal and written communication skills required.
Ability to prepare and analyze data, figures and transcriptions prepared on and generated by computer.
Must possess computer skills.
Minimum 5 years in Convention Services.
Working knowledge of computer systems.
Personal appearance and grooming commensurate with the high-profile nature of the job.

Nice To Haves

Hotel or Hospitality Degree at bachelor’s Level, an unrelated degree with relevant hospitality experience can be considered.

Responsibilities

Perform all job activities of a Conference Services Executive with groups as assigned.
Distribute work for Catering and Conference Services.
Take an active role in developing and presenting banquet menus.
Maintain Comp Set survey relating to Catering and Conference Services.
Coordinate the development of a Catering & Conference Services Training Manual.
Provide guidance and suggestions for improvement of BC Catering and CSE performance regarding increases in profitability (food, wine, beverage sales, Boca by Design, Audio Visual) and sales skills.
Monitor assigned project schedules as delegated by the VP of Catering & Banquets and BC GM.
Review monthly maintenance schedules and work order status with BC GM.
Conduct site inspections with potential clients/groups and sales managers for tentative bookings.
Attend BC Operations, forecast, and BEO meetings.
Inspect banquet room set-ups before and after actual events to ensure quality control.
Review and assign BC definite sales files with guidance from the VP of Catering and Banquets.
Communicate to the VP the progress of group specification distribution of the Catering and CSE.
Direct daily menu meetings with Conference Services, Catering, and support departments.
Restructure agenda and improve format of meetings to improve productivity and reduce challenges or functions of groups.
Master monthly forecast techniques of Catering and Conference Services revenues.
Perform other related duties as assigned or requested by the VP/General Manager.