Director of Catering and Events

Paisans Pizzeria • Berwyn, IL

1d • Onsite

About The Position

The Director of Catering oversees all aspects of the catering department, including planning, coordinating, and executing events. This individual ensures high-quality service and guest satisfaction while driving revenue growth. They lead a team of catering sales managers, event coordinators, and support staff, and collaborate with kitchen and operations teams to deliver flawless events. The success achieved by the Director of Catering will lead to the overall success of our brand. The Director of Catering role is multi – faceted and includes the following: a leader in the restaurant and the community, mentor and coach of team members, a champion of the culture, and dedicated sales builder. As a Director of Catering, you have input into hiring and training across the restaurants, and you are responsible for ensuring employee performance meets Paisans culture, standards, and expectations. All understand that their ultimate success will be achieved by leading through the company’s strategic goals: 1. We consider the guests and employees first in all directions 2. Recruit great people, wrap them in our culture, train them to succeed, and empower them 3. The reward for our profitability will be the continued growth of the company.

Requirements

• 5 + years of experience in catering, event management, or hospitality leadership
• Strong sales and client service background.
• Exceptional organizational and multitasking skills.
• Excellent communication and presentation skills.
• Proficient in event software and Microsoft office suite.
• Overall full-service knowledge
• Safety and Sanitation Fundamentals
• Hold all required licenses and certifications
• Successful employment track record with proven longevity

Nice To Haves

• Degree in Hospitality, Business, or related field preferred
• Market knowledge of where they are located – Optional

Responsibilities

• Develop and maintain strong relationships with corporate and private clients.
• Identify new business opportunities and develop strategies to increase catering sales.
• Create customized proposals, contracts, and event packages tailored to client needs.
• Conduct site visits, tastings, and planning meetings with clients.
• Act as the primary point of contact for high-profile events and clients.
• Oversee the planning and execution of all catering events, ensuring details are communicated and executed across departments.
• Ensure event timeliness, logistics, and setup plans are followed with precision.
• Work closely with culinary and operations teams to align on menu execution and service standards.
• Monitor event quality, guest satisfaction, and team performance on-site.
• Develop and manage departmental budgets, forecasts, and profit goals.
• Track sales performance, analyze metrics, and implement strategies to drive profitability.
• Manage billing, vendor costs, and ensure events stay within budget.
• Collaborate with the marketing team to develop catering campaigns and promotional materials.
• Represent the company at industry events, bridal shows, and networking opportunities.
• Maintain updated social media and web content related to catering services.
• Hire, train, and manage the catering team including event planners, servers, and support staff.
• Provide regular coaching feedback and performance evaluations.
• Build a positive team culture focused on guest service, professionalism, and accountability.
• Staff hires
• Scheduling/Staff
• Staff termination
• Local vendor relationships
• Local store marketing
• Company Plans
• Annual Goals and Objectives – Company and Restaurant
• Company Metrics

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree