Director of Cash Management

CASH DEPOT LTD•Green Bay, WI

7d•Onsite

About The Position

At Cash Depot, we are a nationwide leader in ATM management and financial transaction processing. We are seeking a strategic and analytical leader to oversee one of the most critical functions within our organization. As our Director of Cash Management, you will lead a growing team, manage key banking and armored carrier relationships, and help ensure the efficient movement of cash across our nationwide ATM network. This role is ideal for someone passionate about operations, financial optimization, team development, and process improvement.

Requirements

Bachelor's Degree in Finance, Operations, Supply Chain, Business, or a related field.
10+ years of progressive experience in Finance, Operations, Supply Chain, Cash Management, or related disciplines.
Previous leadership and supervisory experience required.
Proven ability to lead, coach, mentor, and develop high-performing teams.
Experience working with dashboards, forecasting tools, and order management systems.
Strong proficiency with Microsoft Office Suite and operational reporting tools.
Experience utilizing data and metrics to drive business decisions.
Strong analytical and problem-solving skills.
Experience managing complex operational processes and vendor relationships.
Ability to interpret large data sets and translate insights into action.
Excellent written and verbal communication skills with all levels of the organization.
Strong organizational skills and attention to detail.
Ability to manage multiple priorities in a fast-paced environment.
Results-oriented with a strong sense of urgency and accountability.
Proven ability to drive operational excellence and continuous improvement initiatives.
Strong leadership presence and collaborative management style.
Ability to adapt to changing business needs and operational demands.

Responsibilities

Lead the team responsible for forecasting, ordering, and optimizing ATM cash levels across the network.
Oversee the movement and management of $300M-$400M in cash circulation.
Utilize data and analytics to improve forecasting accuracy, minimize residual cash balances, and maximize ATM uptime.
Monitor operational performance metrics and implement corrective actions when necessary.
Recruit, hire, train, and develop cash management team members.
Conduct performance evaluations and provide coaching, mentorship, and professional development opportunities.
Serve as the primary escalation point for cash management team members.
Build a high-performing team focused on accountability, collaboration, and continuous improvement.
Establish and maintain strong relationships with armored carriers, vault cash banks, ATM customers, and key business partners.
Monitor supplier performance and ensure service levels support company objectives.
Serve as a secondary escalation point for billing disputes, claims, chargebacks, and vendor-related issues.
Develop, document, and maintain standard operating procedures for the cash management department.
Identify opportunities to automate processes and improve operational efficiency.
Perform root cause analysis and implement sustainable solutions to recurring operational issues.
Support the onboarding of new customers and ATM deployments by partnering with project management and operations teams.
Develop and maintain dashboards and key performance metrics.
Present departmental performance, strategic initiatives, and operational results to executive leadership.
Utilize business intelligence and reporting tools to support strategic decision-making.