Director of Case Management
About The Position
A leading acute-care hospital in the Nashville region is seeking an experienced Director of Case Management to oversee care coordination, discharge planning, utilization management, and interdisciplinary throughput for the organization. This role directs a team of approximately 26.5 FTEs and supports a high-volume environment with over 17,700 annual admissions across a 400+ bed facility. The Director ensures consistent execution of case management standards, regulatory compliance, and operational excellence while partnering with executive leaders to achieve quality, financial, and patient experience objectives. This position requires strong leadership presence, exceptional communication skills, and the ability to drive outcomes in a complex, fast-paced setting.
Requirements
- Bachelor’s degree.
- RN, LCSW, or LMSW licensure.
- Minimum 3 years of recent acute-care hospital case management experience.
- Minimum 2 years of case management leadership experience.
- Proven ability to manage hospital capacity, reduce LOS, and lead multidisciplinary teams.
- Strong analytical, communication, and presentation skills.
Nice To Haves
- Master’s degree in Nursing, Health Administration, or Business Administration.
- Demonstrated success driving change management in large, complex hospital settings.
Responsibilities
- Provide strategic and operational leadership for all case management functions, including staffing models, productivity, documentation standards, and departmental performance.
- Oversee care transitions, discharge planning processes, and coordination of services across hospital departments and external partners.
- Ensure adherence to regulatory requirements, organizational policies, and established case management standards.
- Analyze data to identify trends, reduce length of stay, improve capacity management, and enhance system throughput.
- Allocate resources to support staffing efficiency, patient flow, and quality outcomes.
- Collaborate with CMO, CNO, finance leadership, ancillary departments, ethics/compliance, and legal teams.
- Develop performance improvement initiatives to strengthen quality metrics and operational effectiveness.
- Support onboarding, competency validation, and professional development of staff.
- Uphold the organization’s mission, values, and code of conduct.
Benefits
- Competitive salary with annual incentive bonus eligibility.
- Medical, dental, and vision coverage.
- Retirement program with employer match.
- Tuition reimbursement and certification support.
- Paid time off, family leave, and disability benefits.
- Employee stock purchase program.
- Counseling services, wellness resources, and lifestyle discounts.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
101-250 employees
