Director of Case Management

Texas Nursing Services•Panama City, FL

8d•$109,762 - $164,570

About The Position

A 282-bed acute-care hospital in the Panama City region is seeking an experienced Director of Case Management to lead all Case Management, Utilization Review, and Social Work operations. This strategic leadership role oversees department performance, care coordination models, staffing, and compliance for a system managing more than 1.2 million annual patient encounters . The ideal candidate is a strong, relationship-driven leader with deep operational knowledge and a passion for improving patient flow, resource utilization, and quality outcomes.

Requirements

3+ years recent acute-care hospital Case Management experience.
2+ years leadership experience.
Bachelor’s degree.
Current licensure as RN, LCSW, or LMSW .
Strong understanding of care coordination, discharge planning, and utilization review.

Nice To Haves

Master’s degree in Nursing, Healthcare Administration, Business Administration, or related field.
Experience overseeing Case Management in a high-volume hospital.
Strong analytical, communication, and change-management skills.

Responsibilities

Lead daily operations of Case Management and Social Work services, ensuring consistent, high-quality, patient-centered care coordination.
Oversee discharge planning workflows, utilization review, and care transition models.
Manage department staffing, productivity, onboarding, and resource allocation.
Ensure regulatory compliance and adherence to policies and documentation standards.
Analyze departmental data, identify performance gaps, and drive sustainable process improvements.
Partner with hospital leadership (CNO, CMO, Finance, Legal, Ethics, etc.) on system-wide initiatives.
Promote financial stewardship through effective resource and utilization management.
Build strong interdisciplinary and community relationships to support effective transitions of care.
Foster a culture of accountability, engagement, and service excellence.
Provide coaching, performance feedback, and professional development for team members.
Participate in budgeting, forecasting, and capital planning.

Benefits

Competitive salary: $109,762–$164,570/year (based on experience).
$10,000 sign-on bonus for eligible hires.
Relocation assistance available.
Medical, dental, and vision insurance.
401(k) with 100% company match (3–9%) depending on years of service.
Employee stock purchase program (10% discount).
Tuition assistance, certification support, student loan resources, and dependent scholarships.
PTO, paid family leave, disability coverage.
Mental health and emotional wellness programs.
Additional optional benefits: FSA, accident/critical illness policies, identity protection, pet insurance.