Director of Case Management and Research - Returned Assets Division

Lauth Investigations International Inc • Boulder, CO

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About The Position

The Director of Case Management oversees the full lifecycle of complex asset recovery claims, from client intake through state agency approval. This role demands an elite eye for detail, deep experience with complex file auditing, and a proven ability to ensure all documentation adheres to strict state regulatory requirements.

Requirements

• 5+ years in high-stakes file administration, public records research, estate auditing, or similar regulatory compliance roles.
• Exceptional ability to interpret state administrative codes and manage complex, document-heavy workflows.
• Mastery of genealogical tools, vital records databases, and archival research.
• A meticulous, process-driven approach to documentation.

Responsibilities

• Perform high-level audits and manage the pipeline for complex cases, ensuring evidence meets rigorous compliance standards.
• Map family lineages, analyze estate structures, and conduct detailed public record searches to build bulletproof submission files.
• Train and supervise staff on accurate, compliant processing techniques to minimize administrative rejections.
• Meet tight deadlines for file submissions while ensuring quality control and resolving complex, escalated client inquiries.

Benefits

• Medical
• Dental
• Vision
• FSA
• HSA
• Life Insurance
• Short Term/Long Term Disability
• Employee Assistance Program (EAP)
• 10 days Paid Time Off (PTO)
• 12 hours Volunteer Time Off (VTO)
• 401k

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed