Director of Caring at Boston University Hillel

Hillel International • Boston, MA

1d • $50,000 - $75,000

About The Position

The Director of Caring at BU Hillel will lead a campus-wide strategy to deepen one-on-one relationships, strengthen peer-to-peer connection, and build a comprehensive pillar of care for students. This person will be a thoughtful Jewish leader, organizer, and relationship-builder who uses human-centered design to listen to students, prototype supportive practices, and scale meaningful programs that help students find friends, receive practical support, and feel cared for in all moments of campus life. This role is part of a student engagement team of 8-10 staff, reports to the Executive Director, and receives coaching and support from the CEO, COO, and Campus Rabbi.

Requirements

• Deep empathy and strong relational skills—comfortable initiating and sustaining 1:1 connections with students from varied backgrounds.
• Experience designing and scaling peer-support or mentoring programs; a proven ability to recruit, train, supervise, and retain student leaders.
• Strong project and program management skills—able to coordinate logistics, budgets, and multi-stakeholder collaboration.
• A systems-thinking approach to care—able to create sustainable processes, documentation, and measurement.
• Excellent judgment and discretion in handling confidential student situations and navigating complex case management.
• Comfort working collaboratively across campus partners (counseling, student affairs, financial aid) and community resources.
• A proactive, service-oriented mindset that values presence—willingness to attend student milestones, occasional evenings, and weekend events as needed.
• A commitment to Jewish pluralism and the mission of BU Hillel—able to integrate Jewish values of hesed (kindness), kavod (dignity), and kehillah (community) into care practices.

Nice To Haves

• Graduate degree in Jewish education, public relations, nonprofit management, social work, psychology, public health, or a related field. Also a background in business or in the private sector would be desirable.
• 3–5 years of relevant work experience, ideally in higher education or student services.
• Experience leading student engagement, residential life, student affairs, social work, or campus-based care programs.
• Background working with college-aged populations

Responsibilities

• Lead strategy and vision for one-on-one student relationships across BU Hillel—define goals, measure impact, and iterate on approaches to create consistent, high-quality 1:1 care.
• Supervise, recruit, train, and grow the Coffee Crew peer-to-peer team (10–20 student interns). Build a scalable model for peer outreach, mentoring, and follow-through.
• Design and implement systems to help students find friends and social circles (intentional matching programs, small group creation, community-building events, onboarding pathways for new students).
• Create and operationalize a “Pillar of Caring” that includes logistical and emotional supports: enabling students to host life-cycle and milestone events (birthday parties, celebrations, memorials) through Hillel, coordinating care for sick or isolated students, and organizing volunteer support networks.
• Establish and manage emergency and short-term aid processes (food assistance, travel/homebound support, small grants) including fundraising pathways, eligibility guidelines, and partner relationships.
• Develop practices and expectations for staff engagement in 1:1 care—encourage and coordinate staff attendance at student concerts, shows, presentations, and other meaningful moments; create staff training and time-allocation plans that prioritize relational presence.
• Coordinate with wellness, counseling, disability services, and student affairs partners to create warm handoffs and integrated care plans for students with complex needs.
• Create measurement and evaluation tools for relationships and caring work (surveys, touchpoint tracking, impact reports) and report outcomes to leadership and funders.
• Manage budgets and resources for the Care Fellowship, care funds, event support, and related programming. Oversee logistics for birthday/life-cycle events hosted through Hillel spaces and vendors.

Benefits

• High-level professional development to help develop core skills and gain expertise from changemakers, engagers, and Jewish life experts.
• Mentoring and career coaching to help you during and after your position
• A network of terrific colleagues from across BU and the Hillel movement.
• Connection to a large network of BU professionals (20,000+) and Hillel professionals (1,000+)
• Potential travel opportunities, both domestically and internationally, multiple times per year.
• A comprehensive benefits package, including health insurance, Tax Deferred Retirement Plan, Life, AD&D and Long-Term Disability insurances, Flexible Spending Plan, generous vacation/sick time, and parental leave.
• A salary of $50,000 - $75,000 depending on level of experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Director