Director of Care
About The Position
This is a meaningful opportunity to lead clinical excellence and resident-centred care in long-term care. As our Director of Care (DOC), you’ll provide clinical and operational leadership for nursing and personal care services – ensuring care is safe, high-quality, and grounded in residents’ needs and preferences. You’ll set clear standards for professional practice and oversee care delivery to support consistent documentation, sound clinical decision-making, and a positive resident and family experience. You’ll champion continuous quality improvement and resident safety, ensuring the Home remains compliant with the Fixing Long-Term Care Act, Ministry requirements, and Accreditation Canada standards. If you’re a compassionate clinical leader who thrives on strengthening systems and developing people, this role offers the chance to make a direct, lasting impact every day.
Requirements
- Registered Nurse in good standing with the College of Nurses of Ontario (CNO)
- Minimum 5 years of progressive leadership experience (long-term care preferred)
- Strong knowledge of Ontario long-term care legislation, inspection processes, and best practices
- Experience with quality improvement, resident safety, and Accreditation Canada standards
- Demonstrated ability to lead teams, manage change, and build staff capability
- Excellent communication, relationship-building, and problem-solving skills
Nice To Haves
- Master’s degree in Nursing, Health Administration, Leadership, or related field
- Additional training in quality, safety, IPAC, or healthcare leadership
- RNAO member
Responsibilities
- Provide overall leadership and oversight for nursing and personal care services
- Ensure care is delivered safely, consistently, and in alignment with resident-centred standards
- Maintain compliance with the Fixing Long-Term Care Act, Ministry of Long-Term Care (MLTC) requirements, and applicable directives
- Support accreditation readiness and standards, including Accreditation Canada requirements
- Champion resident- and family-centred care and quality of life initiatives
- Lead implementation of clinical components of the Quality Improvement Plan (QIP), ensuring practice-level changes are embedded within nursing and care teams
- Support Infection Prevention and Control (IPAC) practices and outbreak preparedness
- Recruit, develop, and mentor nursing leadership and frontline staff; support performance and professional practice expectations
- Promote effective interdisciplinary practice with medical staff and other departments to support care planning and resident outcomes
- Contribute to operational planning, budgeting, and strategic initiatives to support sustainable service delivery
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What This Job Offers
Job Type
Full-time
Career Level
Director
