Director of Campus Services

University of the District of Columbia•Washington, DC

22h•Onsite

About The Position

The Director of Campus Services provides strategic leadership and operational oversight for the University’s facilities operations, maintenance programs, and campus services functions. The role ensures safe, compliant, and efficient environments that support the University’s mission while managing personnel, budgets, and infrastructure systems. The Director oversees day-to-day facilities operations and maintenance, leads long-range facilities and asset-management planning, and directs operating and capital budget administration. The position also leads workforce planning and development, promotes safety and service excellence, ensures regulatory compliance, develops policies and procedures, and engages with internal stakeholders, external agencies, and regulatory bodies. Other duties may be assigned.

Requirements

Bachelor’s degree in a related field or 10+ years of facilities management experience.
Strong leadership, budgeting, and operational expertise.

Responsibilities

Oversee day-to-day operations, maintenance, and performance of University facilities and building systems.
Direct preventive and corrective maintenance programs, set service expectations, and monitor contractor and in-house performance.
Ensure facilities support academic, research, and administrative functions while minimizing disruptions.
Identify operational risks and address system deficiencies, aging infrastructure, and service gaps.
Lead long-range facilities strategies, asset management, lifecycle planning, capital renewal prioritization, and deferred maintenance mitigation.
Use data-driven analysis to assess building conditions, system performance, and investment needs, and develop plans to extend the life of critical infrastructure.
Align facilities planning with institutional priorities, enrollment trends, and programmatic growth.
Direct financial planning and management of campus services and facilities operations, including operating and capital budgets.
Analyze finances, steward resources, align expenditures with priorities, identify cost savings, improve efficiency, and ensure transparent reporting.
Collaborate with senior leadership on budget development, funding requests, and long-term infrastructure financial planning.
Lead managers, technical staff, and support personnel; establish performance expectations, accountability, and professional development opportunities.
Promote safety, service excellence, and continuous improvement; oversee workforce planning, resource allocation, organizational structure, employee engagement, conflict resolution, and succession planning.
Ensure compliance with federal, District, and University facilities regulations, including environmental, safety, and energy management requirements.
Develop and maintain policies, procedures, and standards for campus services functions.
Prepare and present operational, compliance, and initiative reports and metrics to senior leadership.
Serve as a liaison to internal stakeholders, external agencies, and regulatory bodies, and represent Facilities leadership in institutional and cross-functional planning.
Perform other duties as assigned.