Director of Business Process Solutions

CACI • Fort Meade, MD

2d • Onsite

About The Position

CACI is searching for a Director of Business Process Solutions to join their team. In this role, you will lead a dynamic team in strategy, design, optimization, and governance of business processes across programs to a strategic customer on a top national priority mission. This leader ensures process efficiency and operational consistency in the delivery of scalable solutions. This role is pivotal to achieving strategic mission impact for the customer while positioning CACI for major growth. This position is a key and targeted investment to plant the CACI flag in a customer office with power and influence. Incumbent program recompete PWIN and additional CACI growth depend on the success of this project. This is a no fail, high pressure mission.

Requirements

• Top Secret/Secure Compartmented Information (TS/SCI) clearance with Maryland customer Polygraph.
• Bachelor’s degree required (Business, Engineering, Finance, Management, Accounting, or similar).
• Twenty (20) years of experience - or twenty-five (25) years' experience with no BA - supporting national security missions.
• Experience leading process improvement in a government customer environment.
• Prior leadership of complex, multi-organizational initiatives.
• Demonstrated ability to engage at the executive level and influence decision-making.
• Strong analytical and KPI reporting skills.
• Knowledge of industry best practices and emerging technologies.
• Excellent communication skills, with the ability to translate complex processes into clear guidance.

Nice To Haves

• Master’s degree in a related field.
• Additional certifications such as Certified Systems Engineering Professional (CSEP) or equivalent.
• Experience with Information Assurance Services and Security Mechanism Technology.
• Proven track record of managing multi-vendor, multi-product programs.
• Experience in high-tempo and high-visibility environments.

Responsibilities

• Lead an expert cross-functional team, providing staffing oversight and assigning work tasks, including systems engineers, technology SMEs, knowledge managers, and sustainment experts.
• Engage with government leadership across functional cryptographic roles and corresponding acquisition/contracting staff.
• Spearhead the development of business process-related solutions for major external customers, defining needs, strategies, implementing solutions, triaging gaps, and developing plans/proposals.
• Navigate internal and external politics to overcome barriers to outcome improvement.
• Analyze customer business and technical processes to formulate and develop new and modified business processes and workflows.
• Coordinate with internal customer teams to ascertain requirements, such as program functions, output requirements, and certification, testing, and integration schedules.
• Create conditions for a fundamental paradigm shift marked by major certification and integration breakthroughs.
• Establish and maintain performance metrics to measure program success and drive continuous improvement.
• Engage with senior leadership to develop strategy, prioritize improvement opportunities, and report KPIs.
• Serve as the primary interface with executive government leadership.
• Conduct intra-agency engagement coordination, senior leadership briefing support, congressional inquiry coordination, and continuity of operations oversight.
• Manage the integration of multi-vendor, multi-product programs, legacy and new, in a high-tempo and high-visibility environment, ensuring seamless execution and delivery.
• Support executive-level communication and briefings, ensuring clear and effective transmission of critical information.
• Develop and articulate a long-term strategic vision for business process solutions that align with national defense goals and objectives.
• Make high-stakes decisions that impact the direction and success of major projects and initiatives.
• Establish and enforce policies and procedures that ensure the effectiveness and efficiency of business processes across the organization.
• Build and maintain strong relationships with key stakeholders, including government officials, senior executives, and industry partners.
• Drive innovation in business processes and workflows, ensuring the organization stays ahead of industry trends and technological advancements.
• Identify, assess, and mitigate risks associated with business process solutions, ensuring the organization’s resilience and compliance.
• Develop and present performance metrics and reports to executive leadership, demonstrating the impact and success of business process solutions.

Benefits

• flexible time off benefit
• robust learning resources
• comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Director