Director of Business Operations

Accurus Aerospace•Wichita, KS

12h•Hybrid

About The Position

Reporting to the General Manager, the Director of Business Operations has responsibility for non-manufacturing operations at the site, including supply chain and program management, and may manage other functional areas in support of manufacturing. This role is a key member of the site leadership team, entrusted with the onboarding of new programs, ongoing program management, and the procurement, warehousing, and logistics operations for the site. Essential Functions To accomplish this job, an individual must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions. Assists the GM in planning, monitoring, and reporting of weekly, monthly and annual business results; prepares and/or oversees management of operational performance metrics Maintains effective customer relations, manages a team of customer-facing personnel to ensure multiple points of contact with key customers and/or vendors and avoids single points of failure relative to personnel and/or vendors & third-party services Ensures compliance with applicable elements of AS9100, ITAR, OSHA, internal processes, and other applicable regulatory and agency requirements Effectively utilizes the ERP to operate, measure, and drive the business; employs best practices and follows established procedures to ensure accuracy of transactions and compliance with customer contracts, terms, and conditions Runs regularly scheduled daily, weekly, and monthly reporting from the ERP; performs or assigns associated work and updates metrics and internal dashboards accordingly; enters data and corrects order and customer data as needed to ensure accurate shipping and invoicing information Monitors order book and production schedule to ensure timely procurement activities, optimizing lead times, inventory levels, and third-party service vendors/subcontractors; ensures accuracy of ERP data used to support decision-making Develops and maintains effective relationships with site leaders, business development personnel, General Managers, and other personnel at various position levels and locations Performs duties in accordance with the Accurus Delegation of Authority regulations; ensures adequate and timely approvals at higher levels when required Periodically visits vendors and suppliers, may visit customers, and occasionally travels for other company business Sets an example for integrity, communication, and compliance for others in the organization by following policies, communicating professionally, and providing timely responses to internal and external customers This role is identified as requiring ITAR (International Traffic in Arms Regulations) compliance; therefore, qualified candidates must meet the definition of a U.S. Person (per EAR Part 772 and ITAR 120.15): An individual who is granted U.S. citizenship, or An individual who is granted U.S. permanent residence (i.e., a "Green Card" holder), or An individual who is granted status as a "protected person"

Requirements

Bachelor's degree in Business Administration or similar is required
Minimum of ten (10) years in progressively responsible positions within program management and/or supply chain management in an engineered-product manufacturing business is required
Minimum of four (4) years in leadership including selection, performance management, and employee relations with both hourly and professional employees is required
Comprehensive knowledge of multi-site Enterprise Resource Planning systems and utilization to support business processes is required
Comprehensive understanding of supply chain processes and methodologies
understanding of financial implications for inventory management, supplier contracts, and freight terms
Experience with long-term customer contracts, engineering or other change notice procedures, and quality management systems
Customer-facing problem-solving and negotiation experience
Demonstrated analytical, problem-solving, and critical thinking abilities to appropriately handle unexpected challenges
Commitment to maintaining confidentiality, securing company records, and demonstrating integrity in communications and actions
Self-management skills including efficiency, sense of urgency, ability to adapt and respond to unexpected circumstances, and ability to juggle multiple projects, competing priorities, and meet concurrent deadlines
Effective leadership and people-management skills
Excellent verbal and written communication skills (English)
Proficiency in Microsoft Office applications including Outlook, Excel (advanced), PowerPoint, and Word
Proficiency in the use of ERP systems and associated reporting
Valid driver's license in the state of work location is required; maintaining an acceptable driver history (MVR) is required
Qualified candidates must meet the definition of a U.S. Person (per EAR Part 772 and ITAR 120.15)

Nice To Haves

preferred majors are management or supply-chain management
aerospace industry experience preferred
Infor Visual experience is preferred
ITAR compliance and export experience preferred
AS9100 preferred

Responsibilities

Assists the GM in planning, monitoring, and reporting of weekly, monthly and annual business results; prepares and/or oversees management of operational performance metrics
Maintains effective customer relations, manages a team of customer-facing personnel to ensure multiple points of contact with key customers and/or vendors and avoids single points of failure relative to personnel and/or vendors & third-party services
Ensures compliance with applicable elements of AS9100, ITAR, OSHA, internal processes, and other applicable regulatory and agency requirements
Effectively utilizes the ERP to operate, measure, and drive the business; employs best practices and follows established procedures to ensure accuracy of transactions and compliance with customer contracts, terms, and conditions
Runs regularly scheduled daily, weekly, and monthly reporting from the ERP; performs or assigns associated work and updates metrics and internal dashboards accordingly; enters data and corrects order and customer data as needed to ensure accurate shipping and invoicing information
Monitors order book and production schedule to ensure timely procurement activities, optimizing lead times, inventory levels, and third-party service vendors/subcontractors; ensures accuracy of ERP data used to support decision-making
Develops and maintains effective relationships with site leaders, business development personnel, General Managers, and other personnel at various position levels and locations
Performs duties in accordance with the Accurus Delegation of Authority regulations; ensures adequate and timely approvals at higher levels when required
Periodically visits vendors and suppliers, may visit customers, and occasionally travels for other company business
Sets an example for integrity, communication, and compliance for others in the organization by following policies, communicating professionally, and providing timely responses to internal and external customers