Director of Business Operations (Contract)
About The Position
OpsLevel is seeking a highly organized and experienced Director of Business Operations for a 10-12 month parental leave coverage contract. This role is central to the business, supporting finance operations, people operations, compliance, vendor management, and general business operations. The position requires close collaboration with leadership to ensure smooth business functioning and efficient operational processes during the leave period. The ideal candidate is an operational "glue" person in a startup environment, capable of independent operation, thoughtful decision-making, calm management of ambiguity, and driving momentum across multiple workstreams. This is not a purely administrative or purely strategic role, but rather a strong operator who can own end-to-end execution while exercising sound judgment on when to escalate or collaborate.
Requirements
- 5+ years of experience in business operations, finance operations, people operations, or similar startup operational roles.
- Experience working in fast-paced startup environments.
- Strong organizational and project management skills.
- Ability to manage multiple priorities and shifting deadlines simultaneously.
- Strong judgment and comfort making independent decisions within defined boundaries.
- Excellent written communication and documentation skills.
- High attention to detail and strong follow-through.
- Ability to operate calmly and effectively in ambiguity.
- Comfortable working cross-functionally with leadership, vendors, direct reports, and employees.
- Strong systems/process orientation.
Nice To Haves
- Experience supporting remote-first organizations.
- Familiarity with SaaS business operations and recurring revenue models.
- Experience with HRIS/payroll systems, benefits administration, or compliance workflows.
- Experience supporting executive leadership teams.
- Familiarity with tools such as Rippling, Carta, Google Workspace, Slack, Salesforce, Xero, or similar operational systems.
Responsibilities
- Support core finance and business operations processes, including payroll coordination, AP workflows, budgeting support, and recurring reporting.
- Coordinate people operations processes including onboarding/offboarding, benefits administration, leave tracking, and performance review cycles.
- Manage operational compliance, vendor coordination, insurance renewals, and recurring administrative processes.
- Own relationships with external fractional partners and contractors, and work closely with them to ensure operational continuity and follow-through.
- Provide day-to-day guidance and support to one direct report.
- Support leadership with operational planning, cross-functional coordination, documentation, and ongoing business operations.
- Identify operational gaps and help improve internal processes and workflows where appropriate.
Benefits
- Equity
- Market-leading compensation
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
