Director of Business Operations - EDU & Community Engagement

Denver Center For Perfo • Denver, CO

5h • $95,000 - $105,000 • Onsite

About The Position

The Director of Business Operations is responsible for the implementation of the department vision and operational oversight for the Education and Community Engagement Department. This role leads the Education and Community Engagement administrative team, creates and maintains operational processes and procedures and oversees the fiscal health of the department.

Requirements

• Bachelor's degree or master's degree in arts administration and management, business administration, organizational management or related field.
• Minimum 5-7 years of progressive experience in business operations, education and community administration of a cultural organization, finance, or organizational management.
• Minimum 5-7 years of management experience. Experience leading teams and fostering a collaborative work environment.
• Proven experience in budget development, financial analysis, and operational leadership.
• Strong knowledge of compliance, risk management, and process improvement strategies.
• Strong knowledge of Microsoft Office Suite, including Excel, Outlook, Word, PowerPoint.
• Strong Excel skills including the ability to build and understand complex formulas, pivot tables, and ability to manage complex financial and forecasting models using data analytics skills.
• Excellent critical thinking and problem-solving skills.
• Excellent collaboration, speaking, writing, and communication skills.
• Well versed in working and collaborating with business partners, municipal offices, schools, teachers, school districts, and community partners.

Nice To Haves

• Experience in project management and strategic planning is a plus.
• Demonstrated success in contract negotiation and vendor management.
• Experience with Sage Intacct, Tessitura, ContractSafe, Ramp, and Martus preferred but not required.

Responsibilities

• Lead a team of administrative and operational staff to maintain day-to-day operations of the department, working to create a culture of collaboration and accountability.
• Partner with Executive Director on collaborative leadership on the culture and vision of the department.
• Act as the primary internal organization liaison and represent the department in organization meetings and initiatives.
• Represent the department with leadership presence to support onsite and offsite programming.
• Oversee operations of the Jones Library and Library staff.
• Partner with Education and Community Engagement Executive Director to develop, implement, and monitor the annual department budget.
• Act as lead budget administrator for the Education and Community Engagement Department including tracking revenue goals and expenses, including personnel and staffing.
• Oversee financial forecasting, monthly and quarterly reporting, and ensure fiscal efficiency across all programs.
• Support Finance in reconciliation of departmental revenue and expenses.
• Manage Theatre for Young Audiences production budget and creative team contacts.
• Lead department data tracking and reporting.
• Oversee creation of department class, programmatic schedule and department season planning to ensure alignment with financial resources.
• Lead scholarship awards and deliverables for onsite classes.
• Act as the operations and strategy leader for the vision of the department.
• Continuously evaluate and enhance departmental processes, to streamline workflows and improve productivity.
• Oversee student records, student medical information and student arrival and departure protocol in compliance with organizational liability practices.
• Ensure compliance and alignment with organizational policies and regulations -and manage risk mitigation strategies. Serve as the lead partner for Education & Community Engagement with the DCPA Insurance & Risk Team. Participate in annual insurance renewal and insurance underwriter walk-throughs.
• Collaborate with the Executive Director on short- and long-term strategic planning and goal setting.
• Support implementation and deliverables of organizational strategic plan.
• In partnership with HR, manage ongoing, year-round hiring and onboarding for part-time and occasional Teaching Artists.
• Act as payroll administrator for department, reviewing and approving weekly and bi-weekly timesheets for part-time and occasional Teaching Artists.
• Manage contracts with third-party partners and vendors, ensuring compliance, timely execution, and alignment with organizational standards.
• Manage union contracts and union relationships for Theatre for Young Audiences Equity contracts, including payments and reporting.
• Act as primary liaison to Marketing, managing the department’s marketing needs
• Act as primary liaison to the IT Team for all department needs.
• Partner with Facilities and Security to operationalize facility usage and procedures.
• Work closely with DCPA Theatre Company Production and Company Management to ensure collaborative scheduling, planning, and use of shared resources.
• Support Development, providing financial information for grant applications and reporting, track donor recognition on department’s website, collateral, and event materials.

Benefits

• Medical, Dental, Vision, Disability, Flexible Spending Accounts, Life Insurance and Pet Insurance
• 401k Plan with employer contributions
• Time off benefits including personal days, sick days, vacation days and 10 paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager