Director of Business Intelligence

Jane

1d•CA$191,300 - CA$269,100•Remote

About The Position

We are seeking an experienced Director of Business Intelligence to lead and expand our BI and analytics capabilities. The successful candidate will be a crucial part of our leadership team, collaborating with stakeholders across all departments to drive data-driven decision-making and operational efficiency. We work cross-functionally with everyone from Finance to Product to Marketing and Support and provide data from sources like subscriptions, revenue, product event tracking and support volume. In this role, you’ll be the owner and representative of our entire analytics staff, from infrastructure to BI tool and responsible for elevating data literacy across Jane.

Requirements

At least ten years of experience in Business Intelligence or a related field, with a proven track record in a leadership role within a SaaS or technology company.
Experience balancing requirements and objectives across the organization to scale BI/engineering tooling in a thoughtful, values-driven way
Strong technical skills with experience in BI tools such as Snowflake, Looker, and Fivetran and Census
Ability to build trusted relationships as a pro-active transparent communicator
Ability to negotiate, prioritize and make trade-off decisions with commitment to the customer in mind
Action-oriented, ready to role up their sleeves and do the detailed technical work while also building scalable processes and empowering others
A strong perspective on the best strategy for in data modelling, data warehousing, and ETL processes at Jane
Passion for mentorship and demonstrated success in fostering a culture of data informed decision making
Demonstrate curiosity, and not be afraid to question the status quo and willingness to operate without ego
Passion for improving processes and using technology to help make the BI team more efficient
Outstanding verbal and written communication skills and the ability to take extreme ownership

Responsibilities

Partner with the Senior Leadership Team to develop and execute a comprehensive data analytics strategy that aligns with the company's overall objectives and growth targets.
Develop strong partnerships across Jane to collaborate with leaders from Dev, Product, Marketing and Support on prioritizing data informed decision making and supporting departments with their roadmaps.
Identify opportunities to leverage data to drive innovation and enhance operational efficiency, continuously innovating data management practices to ensure future-proofed implementations.
Manage and improve our existing analytics pipeline, including software and processes and vendor management, while implementing and integrating new visualization tools
Collaborate with Privacy & Security team to implement data governance policies and practices to ensure data integrity, accuracy, and compliance
Offer technical leadership and guidance to the data engineering team, encouraging a culture of innovation and continuous improvement among BI team
Foster a culture of continuous learning and data informed decision making across the company
Mentor and develop technology leaders within the organization, emphasizing people development and growth