Director of Business Development (Public Sector Experience Preferred)

Goodwill NYNJ•New York, NY

About The Position

GoodTemps, the staffing social enterprise of Goodwill NYNJ, delivers temporary staffing solutions to government agencies, nonprofits, and private employers—while creating employment opportunities for individuals with disabilities, veterans, and others facing barriers to work. GoodTemps is part of Goodwill NYNJ’s Business Services division, which also includes our Janitorial Services and Good Guards, our soon-to-launch security guard social enterprise currently in development. The Director of Business Development is a quota-carrying individual contributor responsible for driving revenue growth across four key areas: Drive business development growth across Goodwill NYNJ’s full Business Services portfolio—including GoodTemps, and Janitorial Services—by expanding and deepening relationships with NYC and NYS government agency customers. Launch private-sector employer partnerships across staffing, janitorial, and security service lines, creating diversified revenue streams and increasing market penetration beyond traditional public-sector customers. Develop and scale new revenue channels through payrolling contracts, strategic partnerships, and revenue-sharing models that strengthen the financial sustainability of all Business Services divisions. Lead the strategic market re-entry and business development in New Jersey for Good Temps and supporting the continued growth of Janitorial Services in Newark / Bergan County, creating a stronger and more diversified Business Services footprint across the 10 counties in NJ. GoodTemps currently deploys over 500 temporary employees, over 70% who are people with disabilities, daily, with a strategic goal of increasing to 600 active daily placements in FY27. This role is central to driving that growth, while also supporting broader Business Services expansion. The position works in close partnership with the Business Services/Good Temps leadership team, while reporting directly to the EVP, Business Services / Executive Director, GoodTemps, to drive coordinated growth across Goodwill NYNJ’s full Business Services portfolio.

Requirements

Significant experience in sales, business development, or staffing services
Demonstrated success generating new business and managing client relationships
Experience working with government agencies, procurement processes, or workforce programs preferred
Ability to develop partnership-based and alternative revenue models
Strong communication and stakeholder engagement skills
Commitment to Goodwill’s mission to leave no talent behind
Experience working with people with disabilities, barriers to work, veterans, or other key Goodwill focus.

Nice To Haves

Public Sector Experience Preferred

Responsibilities

Generate new staffing and janitorial orders across government, nonprofit, and private-sector clients
Execute consistent outreach through calls, email, LinkedIn, and in-person engagement
Conduct meetings and presentations to position Goodwill NYNJ as a workforce partner and a key advocate for no talent left behind for people with disabilities and veterans
Convert opportunities into clearly defined job orders and revenue-generating agreements
Expand business within existing agency customers such as HRA, DOE, MTA, DOHMH, and other public-sector organizations
Build relationships with agency leadership, HR teams, and hiring managers
Navigate procurement pathways including DCAS and NYSID
Collaborate with NYSID’s business development team to identify opportunities, strengthen contract utilization, and expand GoodTemps’ and Janitorial footprint across NYC and NYS government agencies. Connect with ACCESS NJ and find other opportunities in NJS and key counties.
Identify repeatable staffing needs across clerical, administrative, and field-based roles
Build and establish GoodTemps’ private-sector business development strategy across corporate, nonprofit, and mission-aligned employers, creating a new and scalable revenue channel.
Develop foundational relationships with organizations seeking flexible staffing, payrolling, janitorial, and future security workforce solutions.
Position GoodTemps and Goodwill NYNJ Business Services as a trusted workforce and social impact partner capable of delivering talent, operational value, and mission-driven outcomes.
Develop and secure payrolling contracts with organizations that require workforce management support
Establish revenue-sharing partnerships (powered by GoodTemps) with workforce providers, training organizations, and community partners
Structure, optimize, and expand agreements that strengthen GoodTemps’ service model and diversify revenue streams, including proactively evaluating existing contracts for strategic updates, restructuring, and scalable enhancements that increase revenue potential while preserving strong long-term client relationships
Establish GoodTemps’ temporary staffing presence for people with disabilities and veterans in New Jersey, with a focus on Newark and surrounding regions
Identify and secure new employer partnerships across public, nonprofit, and private sectors
Introduce GoodTemps’ staffing model to NJ-based organizations and navigate applicable procurement or vendor onboarding processes
Collaborate with ACCSES NJ’s business development team to identify opportunities, leverage contract access, and accelerate market entry
Align staffing opportunities with available talent pipelines, including individuals with disabilities
Partner internally to address geographic and transportation-related workforce considerations
Translate client needs into clear, actionable job orders
Align scope, pay rates, and timelines with operational capabilities
Ensure job orders are well-defined and fillable
Build and improve systems and be the owner of systems and communication channels.
Partner with Talent & Placement teams to ensure successful fulfillment by aligning business development efforts with operational capacity, workforce readiness, customer expectations, remove barriers / help with accommodations, and high-quality service delivery that supports long-term client retention and scalable growth.
Provide detailed context on client expectations and timelines
Maintain communication throughout the placement lifecycle
Partner with Mission and People & Culture to share job opportunities, training programs, promote and sell Goodwill NYNJ together and support the organizations impact.
Maintain a robust revenue pipeline through consistent outbound outreach, strategic partnerships, and active management of qualified opportunities across all business lines.
Identify emerging workforce needs across NYC and Northern New Jersey
Represent GoodTemps and Business Services at workforce and industry events
Maintain accurate CRM records of outreach, meetings, and opportunities
Track performance against order generation, placements, and revenue targets
Provide critical thinking, analysis and keep leadership plugged into the trends and key metrics