Director of Business Development, Web & Digital Agency

Urban Insight•Los Angeles, CA

3d•$165,000 - $205,000•Remote

About The Position

Urban Insight is hiring a Director of Business Development to own new-business growth for its digital agency. The role sells website redesigns, platform migrations, discovery and digital strategy, and multi-year support to marketing, digital, and IT leaders, with typical engagements of $150,000 to $500,000. The director is responsible both for building a self-sourced book of business and for managing every inbound opportunity from response and qualification through meetings, proposals, negotiation, and close. Each pursuit is owned by the director, with support from senior team members, technical and client strategists, delivery staff, and existing proposal templates and materials. The position also represents Urban Insight at conferences and sector events, develops partner and referral channels, and maintains accurate CRM and pipeline information. The successful candidate will join the management team as the voice of sales and business development. The position is remote within the United States, with the Los Angeles area preferred, and involves approximately four to six trips per year for conferences and client meetings.

Requirements

At least 7 years of B2B sales experience, including at least 3 years selling custom website, web application, or CMS projects at a digital agency or consultancy.
A track record of personally sourcing and closing opportunities, supported by measurable results.
Experience running the full sales cycle for services engagements of $100,000 to $500,000, including personally closing multiple deals of $150,000 or more with executive buyers.
Experience selling web design and development or comparable digital services, with sufficient understanding of project scoping, delivery, and pricing to lead discovery and identify risky scopes.
A naturally curious, consultative approach: uncover client goals, pain points, budgets, and decision processes before proposing a solution, and build relationships into opportunities.
Strong proposal-writing skills, including personal experience writing successful proposals and RFP responses.
Organization and discipline in pipeline management and follow-through.

Nice To Haves

Experience selling to nonprofits, cultural institutions, associations, and higher education.
Experience with modern outbound and CRM tools such as HubSpot, Apollo, Reply.io, LinkedIn Sales Navigator, and AI research and writing tools.
Bachelor’s degree.
Located in the Los Angeles area.

Responsibilities

Build and work a named target-account list across the agency’s core sectors using researched, personalized outreach by email, LinkedIn, phone, and events.
Develop referral and partner channels with platform partners, design firms, systems integrators, and past clients.
Respond to inbound leads within one business day, qualify them, and lead discovery and client meetings through to a decision.
Write and own proposals, RFP responses, and presentations, using the agency’s templates and proposal library.
Coordinate with senior team members and technical strategists on proposal content, solution design, and oral presentations, and partner with delivery teams on estimates and scopes of work.
Negotiate and close deals, then set new clients up for success with the delivery team.
Maintain a current CRM and pipeline that operations and leadership can use to run the business.
Represent Urban Insight at conferences and sector events, with a plan for meetings booked and followed up, in collaboration with the Marketing Director.
Learn the agency’s services, case studies, sectors, and current pipeline; take ownership of open opportunities and keep them current in HubSpot.
Work with the CEO and Marketing Director to create a target-account plan of 150 organizations.

Benefits

Base salary of $100,000–$150,000 plus commission, with on-target earnings of $165,000–$205,000.
Uncapped commission, with a higher rate for clients sourced by the employee.
Health and dental insurance, 95% employer-paid.
Company-sponsored 401(k) plan with employer match.
Paid time off: 15 days, increasing to 20 days after four years.
Approximately 10 holidays off per year.
Annual performance and compensation reviews.
An annual customized training plan and time to study.
Flexible remote working environment, with work from anywhere in the United States.
Career-path planning and professional development resources.
Weekly team events, including Lunch & Learns, Lightning Demos, and Game Breaks.