Director of Business Development - Business & Industry TN

Taher, Inc.•Nashville, TN
•Hybrid

About The Position

Taher is seeking experienced business development leaders to expand our Business & Industry portfolio. This role is a true new-business development position centered on creating relationships, opening doors and converting qualified opportunities into long-term corporate dining and workplace hospitality partnerships. The ideal candidate will identify and cultivate relationships with organizations in the assigned market that are seeking customized dining, hospitality, workplace foodservice, catering, executive dining, micro-market and employee experience solutions. The successful candidate will be equally comfortable initiating a relationship with a corporate executive, walking an operating location, developing a financial solution with internal partners and presenting a compelling vision to a decision-making team. You will serve as a market-facing ambassador for Taher and build meaningful relationships long before a formal RFP is issued. Success requires curiosity about the client's business, a strong network-building mindset, and disciplined partnership with Operations throughout the sales process.

Requirements

  • Demonstrated business development or sales experience in contract foodservice, corporate dining, hospitality, workplace services, facilities management, commercial real estate services or another complex B2B service environment.
  • Strong preference for experience selling outsourced services to corporate clients and generating new-logo revenue.
  • Established relationships within the Nashville/Tennessee and/or Texas business community are highly desirable.
  • Experience managing complex, long-cycle sales opportunities and responding to formal RFPs.
  • Strong financial and business acumen with the ability to understand operating models, labor assumptions, pricing, margins and financial projections.
  • Strong executive presentation, communication, networking and relationship-building capabilities.
  • High level of initiative, personal accountability and comfort working in an entrepreneurial, family-owned environment.
  • Ability and willingness to travel extensively throughout the assigned market and as business needs require.

Responsibilities

  • Develop and execute a focused growth strategy for the assigned market.
  • Build a qualified pipeline of corporate dining, workplace hospitality, catering, executive dining, micro-market and related opportunities.
  • Identify organizations with strong alignment to Taher's capabilities, culture and service model and prospect directly into targeted accounts.
  • Develop relationships with executives, workplace experience leaders, Human Resources, Facilities, Procurement, Finance, Operations and other decision makers.
  • Build referral relationships with consultants, brokers, property managers, developers, professional associations and other market influencers.
  • Own qualified opportunities from initial outreach and discovery through solution design, proposal, presentation, negotiation and transition.
  • Conduct detailed discovery to understand workplace culture, employee populations, utilization patterns, hospitality expectations, financial goals and service priorities.
  • Lead RFP and proposal development and coordinate site surveys, tastings, presentations and finalist meetings.
  • Partner with Operations and Finance to build staffing plans, operating models, financial projections, pricing structures and pro formas.
  • Ensure proposed solutions and commitments are financially sound, operationally realistic and clearly differentiated.
  • Develop customized solutions that may include corporate cafes, employee dining, executive dining, catering and special events, grab-and-go programs, micro-markets, coffee and beverage programs, culinary innovation, wellness and nutrition programming, and multi-site dining programs.
  • Sell through a consultative approach: understand the organization first, then design the right solution rather than forcing a standard model.
  • Translate Taher's culinary expertise, operational capabilities and family-owned service approach into a clear value proposition for each prospect.
  • Establish meaningful relationships with corporate decision makers and influencers throughout the assigned business community.
  • Maintain regular communication with strategic prospects throughout long and complex sales cycles.
  • Represent Taher at relevant workplace, facilities, Human Resources, foodservice, hospitality, real estate and business events.
  • Build an active professional network that generates referrals, market intelligence and early visibility into upcoming opportunities.
  • Maintain exceptional responsiveness and follow-through throughout the relationship.
  • Engage Operations early enough in qualified pursuits to shape the solution, validate assumptions and prepare for successful execution.
  • Collaborate with Culinary, Finance, Human Resources, Marketing, Procurement and other internal teams when developing client solutions.
  • Create a disciplined handoff from business development to implementation and remain engaged through launch to support continuity and client confidence.
  • Evaluate strategic fit, commercial potential, operating feasibility and organizational capacity before advancing major pursuits.
  • Develop and maintain strategic target-account lists by market, industry and opportunity timing.
  • Monitor contract expirations, competitor relationships, corporate relocations, campus expansions, return-to-office activity and changes in workplace strategy.
  • Track relevant business investment, commercial real estate development and employer growth within assigned markets.
  • Maintain an accurate, active pipeline and provide regular forecasts, opportunity updates and market intelligence to leadership.
  • Use win/loss insights and prospect feedback to improve positioning, solution design and sales execution.
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