Director of Business Development for Mobile Technical Services (MTS)

JLL•Chicago, CO

3h•Onsite

About The Position

The Director of Business Development for Mobile Technical Services (MTS) is a newly created role responsible for identifying and developing growth opportunities across JLL's Mobile Technical Services platform. As the primary growth engine for MTS in North America, you will drive revenue expansion by cultivating new business within JLL's existing IFM account base and pursuing direct-to-client opportunities across multiple business sectors including commercial real estate, data centers, life sciences, healthcare, light industrial, financial services, and public institution sectors. At JLL, we embrace more innovative ways of working and prioritize opportunities to strengthen and advance your career — and in this role, you'll help shape the long-term commercial direction of MTS by identifying emerging market opportunities, evolving client needs, and scalable service offerings aligned to the future of technical sales. Success requires balancing enterprise business development, strategic market insight, and close partnership with operations leadership to ensure scalable execution. What sets JLL apart is our culture of collaboration, locally and across the globe, and you'll experience this firsthand as you connect market intelligence to action, partner with enterprise account teams and JLL's broader sales organization, and position MTS as the partner of choice for mechanical, electrical, plumbing, controls, EV infrastructure, and related technical services.

Requirements

Bachelor's degree in Engineering, Business, Facilities Management, or a related field
10+ years of experience in business development, sales, or growth-oriented roles, with a background in facilities management, technical services, or commercial real estate
Demonstrated success identifying and developing new business — either within large account portfolios or through direct client acquisition
Experience supporting or working alongside an enterprise sales organization with a clear understanding of consultative selling and opportunity qualification
Proven track record navigating complex, matrixed organizations and influencing senior operational and commercial stakeholders
Working knowledge of hard technical services — mechanical, electrical, plumbing, and controls systems — sufficient to engage credibly with clients and internal delivery teams
Strong analytical and strategic thinking with the ability to move from market insight to executable plan
Excellent communication and presentation skills; comfortable engaging with both technical teams and executive decision-makers
Proficiency in Microsoft Office Suite (PowerPoint, Excel, Word, Teams); familiarity with CRM tools and pipeline reporting
Candidates must be authorized to work in the United States without sponsorship.

Nice To Haves

Advanced degree in Engineering, Business, Facilities Management, or a related field
Experience piloting or commercializing new service offerings in facilities management or technical services
Knowledge of emerging technical domains such as EV infrastructure, smart building systems, or building automation technologies
Track record of successful collaboration across global, matrixed organizations where teamwork and relationship-building drive results

Responsibilities

Proactively identify and develop growth opportunities within JLL's IFM account portfolio and through direct-to-client outreach across North America
Build and manage a robust, disciplined pipeline of qualified opportunities spanning all MTS service lines
Qualify opportunities and transition advanced pursuits to JLL sales executives for deal closure, providing strategic support throughout
Monitor market trends, competitive activity, and client needs to identify white space and emerging demand
Represent MTS at industry events, conferences, and client forums to build market presence and generate leads
Partner with JLL enterprise account teams and IFM leads to identify embedded growth opportunities and expand MTS service delivery within priority accounts
Serve as a subject matter resource for sales executives — translating technical service capabilities into compelling, client-relevant value propositions
Collaborate with account teams and MTS operations leadership to develop targeted growth plans for key clients and geographies
Ensure smooth coordination between business development activity and service delivery teams during the transition from pursuit to contract
Own and support the development and maintenance of MTS sales materials, including pitch decks, capability statements, proposal templates, and case studies
Ensure materials accurately reflect MTS service lines and are current, compelling, and tailored for target client segments
Track and report pipeline health, activity metrics, and market intelligence to inform leadership decision-making
Support the development of pricing strategies and commercial frameworks for new and emerging service lines
Partner with the Global Head of MTS to define and execute North America growth strategy, including target markets, go-to-market approach, and expansion into emerging service domains such as EV infrastructure and smart building systems
Translate strategy into concrete action — developing work plans, tracking progress, and driving accountability
Identify opportunities to expand and evolve MTS capabilities in response to changing client expectations, workforce dynamics, and operational requirements
Support the piloting and commercialization of new MTS service offerings