Director of Business Automation

Virtru•Washington, DC

72d

About The Position

While the rest of the security industry obsesses over locking data down to prevent it from being lost or stolen, we're doing something fundamentally different at Virtru. We're setting data free so that you can intentionally share it with others, but without sacrificing security, privacy, or control. We've created both a suite of powerful data protection applications and an open platform that's sparking an ecosystem of innovation. Through the Trusted Data Format (TDF) open standard, we're not just protecting data; we're creating a new paradigm where security enables sharing rather than preventing it. Think of us as the Android of data protection: a robust platform with an open core that developers and partners can build upon, coupled with our own best-in-class applications that showcase what's possible when you reimagine security from the ground up. Backed by Iconiq Capital, Bessemer Venture Partners, Foundry Capital, and Tiger Global, we're helping Fortune 500 companies and government agencies discover that true data security means having the freedom to share, collaborate, and innovate — without compromise. We are seeking a strategic and innovative Director of Business Automation to lead a team responsible for driving growth and efficiency across the company. Reporting to the VP of Operations & Analytics, this position will oversee the automation of critical business processes, including the implementation of agentic AI workflows and other advanced applications of artificial intelligence. The ideal candidate will have a deep understanding of and proven track record with business process automation, hands-on technical experience building workflows, close collaboration with commercial teams such as sales and marketing, and practical expertise leveraging LLMs to drive intelligent decision-making at scale.

Requirements

3+ years of experience working with business process automation, with at least 1-2 years in a leadership or senior individual contributor capacity.
Hands-on technical proficiency with workflow automation platforms (n8n experience highly preferred; alternatives like Zapier, Make, Workato, or similar considered).
Strong understanding of sales and marketing processes, with proven ability to automate go-to-market workflows and revenue operations.
Practical experience implementing LLM-based solutions, including prompt engineering, agent frameworks (e.g., LangChain, CrewAI, AutoGen), and API integrations with LLM providers.
Proven familiarity with Salesforce or equivalent CRM platforms, including custom objects, flows, APIs, and data architecture.
Demonstrated ability to work collaboratively across departments to drive strategic business initiatives and influence without direct authority.
Strong analytical and problem-solving skills with a focus on data-driven decision-making and quantifiable business impact.
Experience managing technical projects from conception through deployment, iteration, and ongoing optimization.
Excellent communication skills with ability to translate technical concepts for non-technical stakeholders.

Nice To Haves

Experience with AI agent frameworks (LangChain, LlamaIndex, AutoGen, CrewAI, or similar).
Familiarity with API development, webhooks, and RESTful integrations.
Background in data engineering, analytics, or business intelligence.
Previous experience in cybersecurity, enterprise software, or B2B SaaS environments.
Knowledge of modern data stack tools (e.g., Snowflake, dbt, Fivetran, Segment).
Experience with conversation intelligence platforms (Gong, Chorus) and sales engagement tools.

Responsibilities

Business Process Optimization:
Work closely with stakeholders throughout the business to identify high-impact opportunities for process improvement and automation.
Design and implement agentic AI workflows that autonomously handle complex, multi-step business processes using LLMs, with appropriate human-in-the-loop oversight.
Build and deploy workflows in n8n that connect disparate systems to reduce manual work and increase speed, scale, and efficiency.
Develop and oversee the implementation of an AI Sales Development Representative (SDR) strategy that produces personalized and effective outreach at scale.
Manage key projects aimed at improving business critical functions such as: go-to-market rollout, new customer handoff, competitive intelligence gathering, and prospect identification.
Maintain accountability for impact to business outcomes throughout and after project implementation.
Cross-Functional Collaboration & Systems Integration:
Regularly interface with stakeholders across sales, marketing, customer success, and other departments to maintain a strong understanding of business priorities and key objectives.
Partner with operations and analytics teams to leverage tools such as n8n.io and Salesforce Flow within Virtru’s current environment of ERP systems.
Collaborate with Virtru’s IT and Security team to understand the holistic Virtru tech stack and integration points.
Integrate data from sources like Gong, ZoomInfo, and ERP systems to drive intelligent decision-making.
Governance and Security:
Establish and maintain robust AI governance frameworks ensuring policy-compliant execution with necessary oversight and security controls.
Work closely with Virtru’s IT and Security team to implement processes to prevent unwanted data leakage across systems and identities.
Team Leadership & Development:
Build and manage (both directly and indirectly) a team of automation specialists and engineers.
Mentor team members on LLM implementation, workflow design, n8n development, and process optimization.
Foster a culture of experimentation, continuous improvement, and data-driven decision-making.
Set clear priorities and success metrics for team deliverables.

Benefits

A Flexible PTO policy — we strongly encourage you to take time off (in addition to 14 holidays) to ensure that you are getting the proper time needed to unplug and recharge.
A $1,500 annual Learning & Development Stipend focused on providing you the resources to continually learn and professionally grow.
Frequent company-sponsored team celebrations that provide ample opportunities to connect with teammates and be social!
Access to an Employee Assistance Program
Access to Headspace, a mental health app tailored to your specific needs.
A flat 3% contribution to your retirement account
A high degree of flexibility — Have an appointment, errand, or family emergency to take care of? Hop to it! We give you the time and space to take care of you and your own first.
Competitive compensation
Generous parental, medical, and bereavement policies
401K contribution and stock options
Full medical, dental, and vision benefits
New Hire Swag and IT Welcome boxes
Structured semi-annual 360° performance reviews