Director of Billing and Collections

Saul Ewing LLP • Minneapolis, MN

1d • Hybrid

About The Position

The Director of Billing and Collections is responsible for overseeing all aspects of the firm’s billing and collections functions to ensure timely, accurate, and compliant invoicing and cash receipts. This role partners closely with attorneys, accounting and firm leadership, and clients to drive effective billing practices, optimize realization and collection rates, and support the firm’s financial health. The Director leads the billing and collections teams and continuously improves processes, controls, and reporting.

Requirements

• Bachelor’s degree in Accounting, Finance or other business disciplines; or equivalent related experience.
• 8+ years of experience in a supervisory Billing, Accounts Receivable or Collections role.
• Law firm or other professional services background required.
• Excellent interpersonal skills and strong oral and written skills.
• Ability to work independently in dynamic, fast-paced work environment.
• Excellent interpersonal, oral and written skills.
• Strong ability to communicate at multiple levels within the Firm.
• Ability to create and maintain credible relationships with colleagues and client, often remotely.
• Proficient with the entire MS Office Suite, specifically, MS Excel.
• Strong organizational skills, maintenance of detailed records, attention to detail.
• Ability to manage multiple tasks and responsibilities.
• Familiarity with e-billing and other accounting systems.

Nice To Haves

• Elite and Star-Collect experience preferred.

Responsibilities

• Lead, mentor, and develop the billing and collections team, setting clear expectations and performance goals.
• Ensure accurate and timely generation of invoices in accordance with client guidelines, engagement terms, and firm policies.
• Manage electronic billing (e-billing) platforms and ensure compliance with client billing requirements.
• Ensure month-end close is performed timely and accurately.
• Partner with attorneys to resolve write-ups/write-downs, and billing concerns.
• Lead the firm’s collections strategy, including monitoring aging, prioritizing follow-up, and driving timely cash receipts.
• Work collaboratively with partners and clients to resolve payment delays and disputes.
• Manage and escalate high-risk or long-outstanding accounts as appropriate.
• Move aged accounts to third party collections as needed.
• Review and approve requests for billing write-downs and A/R write-offs within predetermined thresholds.
• Prepare monthly report of A/R over $100,000 with status notes for CFO, Managing Partner and General Counsel.
• Monitor unbilled time and provide quarterly updates to CFO on WIP over 90 days over $10,000.
• Conducts billing and collections orientations with new partners.
• Coordinates with IT to resolve and improve system issues relating to billing and collections applications and software including Aderant, BillBlast, and starcollect.
• Oversee billing and collections reporting, including aging, realization, write-offs, and cash forecasts.
• Review departed attorney’s collection status for final billing, collection and reassignment.
• Organize, plan and report on collection campaigns with CFO, including meeting with attorneys to project their collections for year-end.
• Foster strong working relationships with attorneys, practice groups, finance, and accounting.
• Identify opportunities to improve billing accuracy, efficiency, and realization.
• Individual in this position will provide additional assistance and support as directed by their supervisor.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager