Director of Behavior Support

Clarvida • Reading, PA

4d • Hybrid

About The Position

A person in this position functions in a high-level managerial capacity and is responsible for the regional Behavioral Support Service Program which operates in a multi-county area. Work is performed with a high degree of independence in line with corporate policies and procedures and program regulations.

Requirements

• A Master’s Degree in Human Services or closely related field with at least four years of progressively responsible experience in a supervisory/managerial capacity.
• Must have a valid Pennsylvania Driver’s license with good driving record.
• Computer skills (MS Office Suite software use, ability to learn Pennsylvania programmatic portals – HCSIS, PROMISe, etc…)
• Ability to navigate and teach others in the usage of the Avatar Electronic Health Record system
• Ability to read, analyze, and interpret complex documents and instructions.
• Ability to respond effectively to sensitive inquiries or complaints.
• Ability to clearly explain instructions in both written and oral media.
• Basic mathematic ability includes addition, subtraction, multiplication, and division.
• Use of MS Excel to aid in mathematical work.
• Ability to read instructional bulletins and/or participate in training sessions then translate information provided into day-to-day work duties.
• Ability to develop and maintain a positive and understanding attitude toward the co-workers and individuals in services.
• Ability to make sound judgments regarding the health and welfare of the consumers.
• Ability to respond to high emotional intensity or emergency situations appropriately.
• Ability to work as a member of a team cooperatively and ethically ensures that the workplace is a safe, positive, and clean environment.
• Organization and attention to detail
• Clear written and verbal communication skills
• Ability to exercise independent judgment in establishing priorities
• Independence on projects, ability to complete/follow up tasks without direct supervision.

Nice To Haves

• Master's degree in psychology, social work, or education
• Board Certified Behavior Analyst (BCBA)
• Pennsylvania Licensed Behavior Specialist (LBS)

Responsibilities

• Develops and maintains a Behavioral Support Service Program in a multi-county area to support adult consumers experiencing behavioral difficulties.
• Oversees the functional assessment and development of strategies to support consumers experiencing behavioral difficulties; develops and provides ongoing review of Behavior Support Plans and Restrictive Procedures Plan; design plans which present positive practices as support strategies in collaboration with the consumer, family, and team members.
• Supervises a staff of BSS workers and ensures that Behavior Support Plans are followed and that staff understand their commitment and compliance to achieving goals set forth based on individual consumer assessments.
• Ensures that training is provided to the staff, family members, and consumers so that the implementation and all aspects of the Behavior Support Plans are understood and adhered to; monitors the progress of the behavior support plans and makes revisions as needed.
• Monitors the expenses and income for all programs in the multi-county area; reviews the monthly operating statements to ensure that the expenses and revenues are in line with budgetary expectations; discusses with Vice President all line items which are not in compliance with expectations and makes recommendations to correct problem areas.
• Ensures that all documentation and record keeping is accurate, up to date, and maintained in compliance with regulations which govern the program, county, state and federal reporting, and corporate policies and procedures.
• Reviews program schedules to ensure that actual hours worked are in accordance with planned hours for each program; closely monitors the utilization of staff to maximize the use of human resources within budgetary confines without the use of overtime hours; takes corrective action steps, when necessary, via schedule adjustments which are in line with corporate policy and procedures in utilization of staff.
• Acts as liaison with administrative entities and maintains positive relationship with administrative officials, families, and the community.
• Collaborates with Non-Violent Crisis Intervention (NCI) trainer to review and develop training strategies in line with functional behavior analysis principles and practices; develops training vignettes to be utilized during NCI training.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager