Director of Banquets

Auberge Collection • Dallas, TX

3d • Onsite

About The Position

The Director of Banquets is a key member of the opening leadership team at The Knox, Auberge Collection, responsible for building and leading an exceptional banquet operation within Dallas’s newest ultra-luxury destination. This leader will oversee service across the property’s distinctive event venues. From intimate gatherings to luxury weddings and large-scale celebrations, the Director of Banquets will ensure every event is personal, polished, and flawlessly executed.

Requirements

• Previous banquet leadership experience is required, preferably within a luxury hotel, resort, private club, or high-end event venue.
• Minimum of five years of progressive Banquets or Food & Beverage leadership experience strongly preferred.
• Experience leading luxury weddings, social events, corporate meetings, and large-scale functions.
• Pre-opening or hotel-opening experience is highly desirable.
• Proven success in team development, financial management, labor planning, and service excellence.
• Strong knowledge of banquet operations, event logistics, food and beverage service, and applicable safety standards.
• Exceptional leadership, communication, organization, and problem-solving skills.
• Food safety and responsible alcohol service certifications are required or must be obtained within the property’s established timeframe.

Nice To Haves

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field preferred; equivalent experience will be considered.

Responsibilities

• Lead the opening and ongoing operation of the Banquets department, including staffing, training, service standards, and operational readiness.
• Recruit, develop, schedule, and inspire a highly skilled banquet leadership and service team.
• Oversee the setup, service, breakdown, and overall execution of weddings, meetings, galas, private dinners, and social events.
• Review banquet event orders, floor plans, menus, timelines, guarantees, and special requests to ensure accuracy and preparedness.
• Partner with Catering, Culinary, Stewarding, Sales, Engineering, Security, and other departments to deliver seamless events.
• Maintain exceptional standards for service, presentation, cleanliness, safety, and guest satisfaction.
• Manage departmental budgets, labor, payroll, operating expenses, inventories, and financial performance.
• Anticipate guest and client needs and resolve concerns promptly, thoughtfully, and discreetly.
• Ensure compliance with food safety, alcohol service, sanitation, fire, life-safety, and workplace requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager