Director of Alliance Management, Strategic Accounts

PhaseV•Cambridge, MA

1d•Hybrid

About The Position

PhaseV is a Boston-based technology company that redefines clinical development at scale with its enterprise-ready, multi-modal AI/ML platform — accelerating decisions, de-risking trials, and driving more efficient portfolio strategies. With over $65M raised from Accel, Insight, and others, we are poised to make a significant impact on how drugs are developed and brought to market. Our tools span the entire pharmaceutical development process, from early program and portfolio decision-making through execution on registrational trials. From our Trial Optimizer platform which designs smarter clinical trials, to our ClinOps module, which enhances site selection by integrating patient-level insights, our offerings provide sponsors and CROs with a flexible, scalable toolkit for optimizing every stage of clinical development. We’re already collaborating with over 40 biopharma partners, including 7 of the top pharmaceutical companies, as well as multiple CROs and biotechs, with many more in late stage discussions. The Role: We are seeking a dynamic and experienced Director of Alliance Management in the US to lead our efforts in managing and expanding relationships with key clients. You will play a critical role in defining engagement strategy, driving revenue growth, and ensuring client satisfaction, at assigned accounts.

Requirements

5+ years of experience in the biotech or pharmaceutical industry, with a strong focus on project or alliance management
Solid understanding of strategic account management i.e. expansion, renewals etc., with direct experience beneficial but not required.
Team player with a desire to drive innovation and have a positive impact on the industry.
Strong technical and analytical understanding.
Ability to clearly communicate with a wide range of stakeholders and translate scientific insights into actionable decisions.
Engaged listener, leverages input and a variety of perspectives to develop solutions

Nice To Haves

BS in a relevant field.
MS, PhD, MD, or other relevant advanced degree a plus.
Background in biopharma, consulting or in similar roles at AI/ML vendors, with experience serving pharma clients.
Driven, self-motivated individual who is passionate about innovation in drug development.
Expertise in developing and delivering presentations for diverse stakeholders.
Experience with AI/ML solutions through previous roles is a plus.

Responsibilities

Own strategy implementation at their assigned accounts.
Develop and execute strategies to drive expansion, up-sell, cross-sell opportunities, and revenue growth within assigned accounts.
Own the land-and-expand motion at assigned accounts, interfacing with Project Management, Business Development, and delivery teams to ensure that ongoing projects are successful and new opportunities are identified.
Act as a trusted advisor to clients, developing and maintaining strong relationships with scientific and business stakeholders.
Collaborate with relevant stakeholders and extended leadership team to build company strategy and roadmap.
Establish lead generation strategies for each business line and identify necessary assets, materials, and resources to implement these strategies effectively.
Work cross-functionally with product, project management, data science, customer success, and marketing teams to ensure seamless execution of projects at assigned accounts.
Track KPIs, including customer satisfaction, retention, and revenue growth.
Participate in externally-facing marketing, through attendance at conferences and events, solidifying PhaseV brand recognition within assigned accounts.
Develop an in-depth knowledge of company offerings to identify business opportunities.
Gain an excellent understanding of the target market and ideal champions within biotech and pharmaceutical organizations.