(Remote) Director of AI Enablement

Harris Computer • Remote - Ontario, ON

3d • Remote

About The Position

GlobalMeet, a division of Harris, is seeking a Director, AI Operations to lead AI transformation across its webcasting platform and business. This role focuses on execution and adoption, establishing an AI-enabled code factory and embedding AI capabilities into products and workflows. The Director will translate AI strategy into measurable outcomes, accelerating development and innovation. This is a remote role for candidates in Canada, with a preference for the EST timezone. Travel is required approximately 25% of the time, and candidates must be eligible for international travel.

Requirements

• 15+ years in technology, operations, product, or digital transformation roles.
• Proven experience building or operating AI-enabled development environments (e.g., code factory models) with measurable impact on engineering velocity and output quality.
• Demonstrated success selecting and implementing AI-DLC and agentic development at enterprise scale.
• Strong cross-functional leadership skills, leading through influence and peer-driven collaboration.
• A player-coach mindset with a track record of developing talent and building cultures of continuous learning.
• Proven track record operationalizing agentic software capabilities using AI-DLC technologies and methodologies.
• Exceptional communication and change management skills to translate complex AI concepts for technical and non-technical stakeholders.
• Deep hands-on experience with AI coding assistants and agentic engineering tools such as Claude Code, Cursor, GitHub Copilot, Codex, or similar technologies.

Nice To Haves

• Experience in enterprise SaaS, webcasting, streaming media, or unified communications platforms.
• Familiarity with high-availability, real-time systems where uptime and flawless execution are paramount.
• Background in environments serving Fortune 500 or regulated industries (e.g., investor relations, financial services).

Responsibilities

• Architect and operationalize an AI-DLC powered software factory to accelerate the development lifecycle, including sprint planning, code generation, automated testing, QA, documentation, and release processes.
• Standardize and scale AI-augmented development practices across R&D teams to improve velocity, quality, and consistency.
• Operationalize Anthropic Claude Code and related agentic development tooling within enterprise-grade engineering workflows.
• Mentor and grow the team's AI fluency, technical depth, and operational maturity.
• Lead by example by developing key AI features and critical architectural changes.
• Identify and operationalize opportunities to integrate AI capabilities into GlobalMeet's core platform, such as intelligent audience analytics, automated event production, real-time stream optimization, and smart compliance tooling.
• Drive exploration of AI-powered features to create differentiated value for customers.
• Collaborate with Product and R&D to embed intelligence into the product roadmap and technology ecosystem.
• Establish governance frameworks for responsible AI-assisted software development, including human-in-the-loop approval, auditability, security controls, and operational safeguards.
• Define standards for AI agent execution, repository permissions, prompt management, context handling, and production deployment workflows.
• Partner with Security, Infrastructure, and Compliance teams to ensure AI adoption aligns with data governance and regulatory requirements.
• Ensure AI-enabled workflows maintain enterprise standards for resiliency, traceability, and operational integrity.
• Continuously monitor the AI landscape for new models, frameworks, tools, and best practices.
• Evaluate emerging technologies for practical applicability and recommend solutions that provide competitive advantage, reduce costs, or unlock new capabilities.
• Serve as the organizational change leader for AI adoption, developing and executing training, communication, and enablement strategies.
• Foster a culture of continuous innovation where AI is a core operating capability.

Benefits

• 3 weeks' vacation and 5 personal days
• Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment
• Employee stock ownership and RRSP/401k matching programs
• Lifestyle rewards
• Remote work

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed