Director of Adult Day Services

Little Friends Inc•Warrenville, IL

About The Position

The Director of Adult Day Services is responsible for ensuring appropriate services to the individuals of the program in accordance with the Department of Human Services licensure standards. This includes, but is not limited to, BALC and BQM.

Requirements

Must be capable of speaking English clearly and fluently, to communicate with staff, customers and workshop individuals; must be capable of writing English that is clear, concise, grammatically correct and free of spelling errors.
Must respond appropriately to individual behavioral problems. This position requires sufficient strength, agility and sensory acuity to be alert to individual behavioral emergencies and to implement effectively, with adults weighing 150 lbs. or more, confrontation avoidance, escape-evasion, and emergency transport procedures from agency-approved crisis prevention and de-escalation training.
Must act in a professional manner which reflects positively on themself and ADS and Little Friends. This includes demonstrating high commitment to customer service and customer satisfaction for all internal and external stakeholders of ADS and Little Friends.
Is aware of, follows and ensures that staff members follow the policies and procedures of Little Friends, and ADS.
Is required to complete all training and re-certifications as per Little Friends, ADS as well as the Department of Human Services.

Responsibilities

Hires, trains, and directly supervises and appraises the performance of the Community Day Services Program Coordinators, Work Services Manager, InKlude Program Manager, Instruction and Supports Manager-QIDP, and Secretary/Receptionists for the programs.
Oversees the Intake Process to include but not limited to: Responding to and tracking contacts with prospective applicants and their referral source, Arranging and conducting tours for prospective applicants and their referral source, Maintaining and processing initial application packets, Obtaining needed background information to assist in determining applicant’s physical, psychological, social, vocational and educational status, Presenting pertinent information to program managers at monthly meetings and act as an information resource in process of determining adequacy of program’s services for applicant, Tracking progress on waiting list for indicated program, Informing prospective applicants who are ineligible for services of the reasons for ineligibility. If possible, referring applicant to another resource, Arranging and/or conducting a personal interview with each applicant and responsible family member(s) or referral sources(s), to gather current social, educational, medical, psychological and vocational information and to complete necessary forms prior to intake, Arranging Community Day Services assessments as needed.
Holding and documenting regular intake meetings with Spectrum Program Coordinators, QIDPs and other managers. At these meetings, reviews each referral and the status of applicants scheduled to start in program(s).
Determining availability of transportation for new individual /residents requiring transportation services.
Coordinating arrangements with Transportation Coordinator and provide the necessary personal and emergency information.
Working with Residential staff to coordinate dual residential/vocational admissions. Submitting intake statistics to Division Vice President for inclusion in Program Evaluation report.
Participate in Little Friends Behavior Supports Committee.
Participates in regularly scheduled meetings, including: Senior Leadership meetings, Administrative team meetings; Monthly staff meetings; Other meetings as needed or as assigned by the COO.
Participate in strategic planning sessions for division.
Manages those aspects of annual budget responsible programs directly relevant to individual support services, including: Making annual budget recommendations to the COO, including capital expenditure requests and staffing requests; Tracking expenditures in relevant line items for these programs; Approving purchase requisitions for expenditures from relevant line items in these program budgets under $500; Referring purchase needs above $500 to the President/CEO of LFI.
Ensures the timely, accurate completion of all necessary program reports.
Communicates ADS and agency policies and procedures effectively to upper management and acts to rectify any failures to follow policies and procedures among Program services staff (Program Coordinators, Managers, QIDPs Instructors, DSPs, etc.).
Serves as liaison with DHS Office of the Inspector General coordinating requests for documentation, scheduling investigation meetings and following up on any recommendations.
Oversees the Quality Assurances Committee of ADS.
Participate in and leads CQL committees and initiatives.
Serves on other teams and standing committees of ADS and Little Friends as assigned.
Other duties as assigned by the COO.