Director of Admissions

Christian Care Centers- Mesquite•Mesquite, TX

4d•Onsite

About The Position

The Director of Admissions is responsible for timely and accurate record-keeping of accounts receivable, maintaining a complete and systematic set of records for resident financial transactions. This role also handles and processes all admissions/discharges, ensuring required documentation is completed, and performs various marketing and public relations functions to support census and objectives.

Requirements

Compassion for and desire to work with seniors!
Customer Service, Marketing, and Sales experience.
Minimum required 1 year of related experience; previous experience in bookkeeping or accounts receivable experience in a health care setting and/or previous experience handling admissions in a health care setting.

Responsibilities

Respond to inquiry calls from hospital discharge planners, families, and other referral sources.
Conduct Community tours.
Manage the admission process by always maintaining updated bed availability and Community services information.
Manage the inquiry process professionally, timely and with appropriate follow-up.
Effectively manage occupancy levels and census/premium mix enhancement.
Alert appropriate department supervisors and building staff of projected changes, i.e. admissions, bed changes, and discharges, by chairing daily admission meeting to discuss forthcoming changes.
Utilize bed management principles.
Maintain a close working relationship with the Director of Nursing and the Business Office Manager to assure appropriate and efficient decisions about prospective admissions.
Recommend admission decisions to Community management.
When admissions determinations are made, communicate with nursing and housekeeping about appropriate room and bed selection.
Obtain appropriate admission papers and signatures from residents or responsible parties prior to admission.
Communicate special needs of new admits to fellow teammates to facilitate a smooth transition.
Foster teamwork with co-workers, show initiative in overcoming obstacles, take actions that assist others beyond job responsibilities, and have a positive impact on co-workers, residents, and visitors.
Seek out and perform other duties as assigned or needed.