Director of Administration

Monroe Harding Inc.•Nashville, TN

About The Position

The Director of Administration is a leadership position responsible for overseeing the human resources and financial/administrative functions of the organization. This role serves as a strategic partner to the VP of Finance & Administration and organizational leadership, ensuring that people, processes, and systems are aligned to support the agency’s mission. The Director of Administration directly supervises two administrative team members and fosters a culture of compliance, continuous improvement, and staff well-being.

Requirements

Bachelor’s degree in Human Resources, Business Administration, Nonprofit Management, or a closely related field
Demonstrated knowledge of federal and state employment law and HR best practices
Experience with payroll systems and HRIS platforms
Experience with benefits administration and open enrollment
Strong organizational skills and ability to manage multiple priorities in a dynamic environment
Excellent written and verbal communication skills
Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
Minimum of 5 years of progressively responsible HR and/or administrative management experience
Ability to manage sensitive information in a professional and confidential manner

Nice To Haves

Experience working in a nonprofit, child welfare, or social services organization
Experience supporting financial audits or working alongside finance teams

Responsibilities

Lead all aspects of the employee lifecycle including recruitment, onboarding, performance management, and offboarding
Develop, update, and administer HR policies, procedures, and employee handbooks in alignment with applicable federal and state regulations
Serve as the primary point of contact for employee relations matters; investigate and resolve workplace concerns with objectivity, fairness, and confidentiality
Lead cross functional process improvement efforts to strengthen workflows, documentation, and internal controls
Oversee benefits administration including health, dental, vision, retirement, and ancillary plans; manage open enrollment and carrier relationships
Administer payroll processing accurately and on schedule; ensure compliance with wage and hour laws and tax regulations
Maintain and optimize the HRIS platform; identify opportunities to leverage technology for HR efficiency
Manage the full-cycle staffing process including job postings, candidate screening, interviews, offers, background checks, and new hire orientation
Develop and oversee a comprehensive training and professional development program; track required trainings, licensure, and certifications for all staff
Prepare and submit responses to unemployment insurance claims in a timely and accurate manner
Support organizational response to critical incidents, investigations, or emergencies impacting staff, operations, or compliance
Coordinate with leadership, legal counsel, insurers, and regulators as needed
Oversee day-to-day financial administrative functions including accounts payable, accounts receivable, expense reporting, and budget tracking in collaboration with finance staff
Manage vendor and contractor relationships; negotiate contracts, monitor performance, and ensure timely renewals
Assist in the preparation of the annual budget and provide periodic financial reporting to leadership
Oversee office operations to ensure a safe, functional, and welcoming environment for staff and visitors
Ensure administrative compliance with government contracts, grants, and private funder requirements
Maintain and strengthen internal systems, policies, and procedures that support staff efficiency and organizational sustainability
Identify, assess, and mitigate organizational risks across HR, finance, and operational areas
Manage all agency insurance policies including general liability, directors and officers, workers’ compensation, and professional liability; oversee renewals, claims, and coverage adequacy
Ensure organizational compliance with applicable employment laws (FLSA, ADA, FMLA, Title VII, etc.) and child welfare regulatory requirements
Support annual financial audits and any programmatic or regulatory audits; serve as the administrative point of contact for auditors and ensure documentation is organized and accessible
Partner with program and administrative staff to ensure documentation, staffing, and systems align with grant and contract obligations