Director of Accounting

MCI Careers,
Onsite

About The Position

MCI is a rapidly expanding tech-enabled business services company with a significant call center presence and international operations. We offer Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across various industries. Our contact centers utilize both on-site and remote agents, employing advanced technologies to improve customer interactions, scalability, and cost-efficiency. At MCI, we are dedicated to cultivating an environment where professionals can build rewarding careers, access ongoing learning and development, and contribute to a growing, industry-leading global organization. We are looking for a skilled and strategic Director of Accounting to lead the company's accounting and financial reporting functions. This senior leadership position is responsible for ensuring the accuracy, integrity, and compliance of financial records while promoting operational excellence in all accounting processes. As a vital member of the finance leadership team, you will oversee financial reporting, general accounting, internal controls, and regulatory compliance. Your role will involve strengthening accounting operations, improving financial processes, and supporting informed business decisions with precise and timely financial data. The chosen candidate will be instrumental in protecting the organization's financial health, enhancing efficiency, and supporting MarketForce's sustained growth and long-term success. To be considered, candidates must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

Requirements

  • Bachelor’s degree in Accounting, Finance, or a related field; Master’s degree or MBA preferred.
  • CPA or equivalent professional certification required.
  • Minimum of 10 years of progressive accounting experience, including 5+ years in a leadership role preferably within a BPO or shared services environment.
  • Strong knowledge of GAAP/IFRS, internal controls, and financial compliance requirements.
  • Demonstrated ability to lead accounting teams and manage multi-entity operations.
  • Experience working with ERP systems such as SAP, Oracle, or NetSuite.
  • Familiarity with process improvement methodologies and finance transformation initiatives.
  • Excellent communication, analytical, and leadership skills.
  • Ability to manage complexity in a fast-paced, global organization.

Responsibilities

  • Lead and manage the full-cycle accounting operations for MarketForce, including general ledger, accounts payable and receivable, payroll accounting, and asset management.
  • Ensure timely and accurate monthly, quarterly, and annual financial closes in accordance with GAAP/IFRS and internal standards.
  • Maintain strong internal controls and financial procedures to support audit readiness and risk management.
  • Collaborate with cross-functional leaders to align accounting practices with business needs and provide strategic financial insights.
  • Develop, implement, and monitor accounting policies and procedures, ensuring consistency and compliance.
  • Oversee financial reporting and analysis to support executive decision-making and business planning.
  • Serve as the key liaison with external auditors, tax advisors, and regulatory bodies.
  • Lead and mentor a high-performing accounting team, promoting professional development and operational excellence.
  • Support the evaluation, selection, and implementation of financial systems and tools to drive automation and efficiency.
  • Monitor performance metrics and drive improvements in reporting accuracy, speed, and scalability.
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