Director of Account Management

RainesDev•New York, NY

14d

About The Position

Take the lead in shaping client growth strategies and technological transformation as a senior account leader. In this role, you will oversee a portfolio of enterprise accounts, identify opportunities for innovation, and ensure exceptional delivery across digital, data, and cloud initiatives. You’ll act as a trusted advisor to clients and a bridge between business vision and technology execution.

Requirements

Several years of experience managing enterprise or technology accounts with measurable growth outcomes.
Proven success leading digital transformation initiatives, such as e -commerce modernization, AI adoption, or cloud migration.
Strong understanding of how to incorporate emerging technology into commercial strategies.
Excellent communication and executive relationship management skills.
Strategic thinker with the ability to connect client goals to practical technology solutions.
Solid financial management skills, including experience managing a P&L and driving sustainable growth.

Responsibilities

Oversee a set of client accounts valued between $5–15 million, maintaining accountability for profitability, client success, and overall growth.
Build and nurture long -term relationships with executives and stakeholders across client organizations.
Define and execute account strategies that align with client objectives and enable measurable business outcomes.
Identify opportunities for expansion through digital modernization, AI integration, and data -driven initiatives.
Partner with cross -functional teams—including sales, delivery, and technology—to craft go -to -market approaches and tailored solutions.
Serve as a senior escalation and communication point for client issues, ensuring transparency and successful resolution.
Position technology capabilities competitively by understanding industry trends and aligning solutions to client needs.