Director of Account Management

Ascend Analytics

10d•$200,000 - $215,000•Remote

About The Position

At Ascend Analytics, we turn complex energy market data into actionable insights that empower our clients to make smarter, faster decisions. We believe in curiosity, collaboration, and delivering exceptional value—always. We’re looking for a Director of Account Management to lead and inspire a high-performing team of 5 Account Managers. This role reports directly to the Chief Revenue Officer (CRO) and is pivotal in driving client success, deepening relationships, and ensuring our solutions consistently deliver measurable impact.

Requirements

3–5 years of experience in account management leadership.
Experienced in managing high-performing account management teams.
Passionate about energy markets, analytics, or software solutions; energy industry experience is a plus.
Skilled at translating complex technical solutions into clear business value for clients.
Inspiring, collaborative, and proactive in driving client and team success.

Nice To Haves

energy industry experience is a plus.

Responsibilities

Lead, mentor, and grow a team of account managers, fostering a culture of excellence and collaboration.
Enhance the operating cadence of the account management team to help ensure Gross Revenue Retention (GRR) of 90%+
Serve as a trusted advisor to our clients, helping them maximize value from Ascend Analytics’ suite of solutions.
Partner with cross-functional teams—including Sales, Product, and Analytics—to align client needs with innovative solutions.
Develop strategies to strengthen client relationships, increase adoption, and drive long-term success.
Champion Ascend Analytics’ values of integrity, curiosity, and excellence in every interaction.