Director of Access and Engagement Programs

Safe Place For Youth • Venice, CA

1d • Onsite

About The Position

The Director of Access & Engagement Programs will plan, manage and administer empowerment programming including the Access Center, Youth Empowerment Program, Education & Employment throughout SPY, using a youth-focused, trauma-informed model of service delivery, focusing on Outreach and empowerment engagements.

Requirements

• Bachelor’s degree in Sociology, Psychology or any related field is preferred.
• Master’s degree and/or clinical background is preferred.
• Minimum of 5 years of experience working with unhoused populations
• Minimum of 3 years working with youth preferred
• Minimum 2 years management experience in social service setting
• Expertise in program development and partnership building
• Background in employment services, and community building preferred
• Understanding of best practice approaches including: Positive Youth Development, Authentic Youth Engagement, Motivational Interviewing, and Trauma-Informed Care
• Working knowledge of policies, systems, and local programs that impact homeless persons and the related public funding sources, regulations, requirements, and procedures
• Strong computer skills and knowledge including word processing, database operations, spreadsheets and other software systems.
• Ability to coordinate and/or oversee the successful completion of projects
• Excellent verbal and written communication skills, including organizational, detail, and interpersonal
• Must have reliable transportation
• Mandated Reporting Requirements: All SPY employees are ‘mandated reporters’ and are legally required to report any reasonable suspicion of child, elder, or dependent adult abuse or neglect.
• COVID-19 Vaccination Requirements: Effective August 9, 2021, the State Health Officer has mandated that all workers, paid or unpaid, in homeless services organizations must provide proof of vaccination. If eligible for a booster shot, proof of booster is also required. Please submit proof of vaccination to [email protected]. To request a reasonable accommodation or exemption, please get in touch with HR at the same email address. It's important to note that these accommodations are not guaranteed.
• Driver Positions : Applicants are required to provide a copy of their driving record from the Department of Motor Vehicles, along with a copy of their valid driver’s license and proof of insurance. Job offers are contingent upon a satisfactory driving record. For driver positions, driving is an essential job function and cannot be reasonably accommodated, employment may be discontinued.

Nice To Haves

• Bachelor’s degree in Sociology, Psychology or any related field
• Master’s degree and/or clinical background
• Background in employment services, and community building

Responsibilities

• Provide trauma and resiliency informed oversight to SPY’s street outreach program, Access Center direct service, SPY Squad, and Education and Employment
• Establish and maintain appropriate program structure, policies and procedures that ensure high quality services and the safety of staff and members
• Supervise and develop program staff within trauma informed and culturally responsive models, providing comprehensive onboarding, training, support and feedback
• Ensure that youth can continue to receive meals, basic needs resources, housing connection and enrichment services during the week, and offer weekend services
• Ensure that outreach teams are maximizing the number of youth reached and connected to SPY services
• Participate as a member of the Performance and Quality Improvement team, and ensure that all programs are engaged in continuous quality improvement
• Ensure programs comply with all relevant legal, ethical, and best-practice professional standards
• Ensure that programs are meeting contract compliance and funder requirement, as well as objectives established by the organization
• Oversee program budgets and ensure that expenditures are in line with annual budget allocations
• Assist programmatic grant proposals, contributing to narratives, and identifying appropriate goals and staffing
• Provide regular reports on program outcomes for funders and program monitoring
• Ensure quality assurance standards are being met and lead program audit preparation
• Provide crisis intervention and incident debrief, as needed
• Oversee the maintenance of client records, ensuring regular and accurate data entry, chart compliance, and including maintaining records through HMIS
• Maintain records of staff training including trainings provided and staff attendance
• Work collaboratively with diverse groups of partners and stakeholders to develop and promote youth services program design, implementation and evaluation
• Represent SPY at community gatherings, trainings, conference, and coalitions
• Identify and evaluate the risks associated with program activities and take appropriate action to mitigate risks
• Act as part of the after-hours crisis rotation and ensure coverage for 7 days a week access center programming
• Lead performance management for all team members including coaching, disciplinary processes, and assurance that department goals and deadlines are met.
• Provide trauma-informed strengths-based supervision and professional development for supervisees.
• Other duties as assigned to support the mission and goals of the organization

Benefits

• comprehensive health coverage
• 403b with agency contribution
• ample paid time off
• professional development opportunities that are tailored to your individual career growth

What This Job Offers

• Job Type: Full-time
• Career Level: Manager