Director of A/R & Reimbursement

Growth OrthopedicsAustin, TX
Onsite

About The Position

The Director of A/R & Reimbursement is a senior revenue cycle leader responsible for enterprise-wide oversight of accounts receivable, cash applications, and reimbursement performance across a multi-site orthopedic platform, including clinics and ambulatory surgery centers (ASCs). This role is both strategic and operational, charged with improving cash flow, accelerating collections, optimizing payer reimbursement, and building a high-performing, people-first culture within a distributed RCM workforce.

Requirements

  • 10+ years of progressive revenue cycle experience
  • Strong leadership in A/R and reimbursement
  • Experience managing remote RCM teams
  • Deep knowledge of orthopedic and ASC reimbursement
  • Exceptional communication and change leadership skills

Nice To Haves

  • Multi-site orthopedic or MSO experience
  • Familiarity with RCM analytics tools and clearinghouses

Responsibilities

  • Executive oversight of professional, ASC, and ancillary A/R
  • Ownership of A/R aging strategy and recovery initiatives
  • Oversight of cash posting accuracy, reconciliations, refunds, and recoupments
  • Monitoring KPIs including days in A/R, net collection rate, cash acceleration, and denial overturn rates
  • Lead underpayment identification and recovery efforts
  • Contractual variance analysis and payer escalations
  • Collaboration with managed care, coding, and revenue integrity teams
  • Optimization of allowed amounts and reimbursement predictability
  • Lead and develop remote A/R, cash applications, and reimbursement teams
  • Establish clear performance expectations and career pathways
  • Foster a culture of accountability, transparency, and collaboration
  • Data-driven performance management using dashboards and analytics
  • Process redesign and automation initiatives
  • Support RCM centralization, growth, and acquisitions
  • Ensure compliance with payer and regulatory requirements
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