Director, OCM

SGS•Deer Park, TX

About The Position

The Director, Oil Condition Monitoring is responsible for setting the strategic direction of the OGC Oil, Conditioning Monitoring (OCM) business. Accountable for all aspects of financial P&L, operations, personnel, and general performance of the business line. Leads, mentors and develops a quality driven, business-oriented team. Continually seeks innovative methods to raise productivity, enhance efficiency and increase profitability. Directs Branch Managers and other OCM personnel and sets the strategy to achieve Operational Excellence in providing services to business customers. Grow market share with existing client base for marine inspection & petroleum testing services. Acquire new clients via identification, prioritization and execution for refinery, petrochemical plant, crude by rail, terminal & pipeline operations opportunities. Acquire new laboratory outsourcing opportunities in addition to off-site petroleum testing projects in support of the SGS laboratory network across Canada. Implement campaigns and strategies to grow revenue in Inspection, Testing and new Plant Terminal Operation, in addition to Laboratory Outsourcing opportunities. Work closely with technical staff to develop growth strategies and close new business. Accountable for meeting sales targets within approved expense budgets. Develop proposals, quotes and responses to RFP / RFQ’s and tenders. Work closely with operations to ensure that project scope, schedules and budgets are accurately planned, monitored, communicated, and met. Achievement of established sales & profitability targets including implementing strategic pricing decisions. Understands market challenges and participates in strategic planning for future business opportunities. Works with Regional Managers, Operations and Lab Managers, Site Leaders to resolve day to day problems in meeting client expectations. Participate in technical presentations and prepare customer program reviews, client events and industry exhibitions. Advise senior management on maximizing business relationships and creating an environment where customer experience is optimized. Participate in the generation and development of ideas for new services, products and/or enhancement of existing services. Prepare and coordinate customer events organized by SGS OGC. Lead and coordinate annual book price and customer pricing strategy and adjustments with associated governance and action follow up and implementation. Act as a focal point for aligning strategies and actions with counterparts in the NAM and global affiliate network. Act as focal point for OGC Canada marketing and communication strategies and governance.

Requirements

Bachelor’s degree in Science, Business or Related field or equivalent years of experience in lieu of education (Required)
10+ years of experience, including 7+ years direct transferable Oil Conditioning Monitoring industry experience AND 5+ years of direct managerial or supervisory experience (Required)
Experience managing budget and P&L (Required)

Responsibilities

Setting the strategic direction of the OGC Oil, Conditioning Monitoring (OCM) business.
Accountable for all aspects of financial P&L, operations, personnel, and general performance of the business line.
Leads, mentors and develops a quality driven, business-oriented team.
Continually seeks innovative methods to raise productivity, enhance efficiency and increase profitability.
Directs Branch Managers and other OCM personnel and sets the strategy to achieve Operational Excellence in providing services to business customers.
Grow market share with existing client base for marine inspection & petroleum testing services.
Acquire new clients via identification, prioritization and execution for refinery, petrochemical plant, crude by rail, terminal & pipeline operations opportunities.
Acquire new laboratory outsourcing opportunities in addition to off-site petroleum testing projects in support of the SGS laboratory network across Canada.
Implement campaigns and strategies to grow revenue in Inspection, Testing and new Plant Terminal Operation, in addition to Laboratory Outsourcing opportunities.
Work closely with technical staff to develop growth strategies and close new business.
Accountable for meeting sales targets within approved expense budgets.
Develop proposals, quotes and responses to RFP / RFQ’s and tenders.
Work closely with operations to ensure that project scope, schedules and budgets are accurately planned, monitored, communicated, and met.
Achievement of established sales & profitability targets including implementing strategic pricing decisions.
Understands market challenges and participates in strategic planning for future business opportunities.
Works with Regional Managers, Operations and Lab Managers, Site Leaders to resolve day to day problems in meeting client expectations.
Participate in technical presentations and prepare customer program reviews, client events and industry exhibitions.
Advise senior management on maximizing business relationships and creating an environment where customer experience is optimized.
Participate in the generation and development of ideas for new services, products and/or enhancement of existing services.
Prepare and coordinate customer events organized by SGS OGC.
Lead and coordinate annual book price and customer pricing strategy and adjustments with associated governance and action follow up and implementation.
Act as a focal point for aligning strategies and actions with counterparts in the NAM and global affiliate network.
Act as focal point for OGC Canada marketing and communication strategies and governance.