Director, North America Sales

Iridium Satellite, LLC•McLean, VA

19h•$180,000 - $235,000•Hybrid

About The Position

The Director, North America Sales is accountable for Iridium/Aireon’s strategic engagement and growth with the Federal Aviation Administration (FAA) and NAV CANADA. The role serves as Aireon’s primary senior representative and trusted partner across executive and technical organizations, building relationships and shaping multi-year adoption roadmaps for space-based surveillance and data services. The Director translates customer priorities into jointly defined and funded initiatives and supports adoption across oceanic and domestic airspace. The position also serves as NAV CANADA’s commercial and account lead, with responsibility for customer satisfaction, renewals and expansion, and sustained revenue growth. The Director advises Aireon leadership on North America strategy, commercial positioning, deal and partnership terms, and customer risks and opportunities. Success requires executive presence, sound judgment, and the ability to influence internal and external partners without formal authority. The role primarily works in an office setting and is largely sedentary, with most work performed using a computer. Iridium’s hybrid policy requires employees to work in an Iridium office at least four days per week. Travel of up to 25% may be required for customer engagement, governance, and milestone delivery.

Requirements

Bachelor’s degree in Aviation, Engineering, Business, Public Policy, or a related field, or equivalent relevant experience in lieu of a degree.
12 or more years of relevant experience in aviation, air traffic management, CNS/ATM, government or ANSP engagement, strategic accounts, business development, or a related field.
Expert knowledge of the FAA organization and decision pathways, including practical understanding of planning, budgeting, and funding processes governing initiative prioritization and approval.
Deep understanding of the ANSP environment and Air Traffic Management concepts, including CNS/ATM technologies and operational use-case development.
Demonstrated ability to influence senior stakeholders and negotiate effectively in complex, multi-party environments, building consensus without direct authority.
Strong strategic account management and business development capabilities, including opportunity shaping, value-case development, and navigating complex procurement and customer environments.
Exceptional written and verbal executive communication skills, including the ability to synthesize ambiguity into clear recommendations, decision briefs, and stakeholder-ready messaging.
Sound judgment and decisiveness, with the ability to assess risk, manage tradeoffs, and respond effectively in high-visibility situations.
Proven ability to manage multiple priorities, mobilize cross-functional teams, and deliver high-quality, measurable customer outcomes with follow-through.
Ability to travel up to 25% as needed.

Nice To Haves

Direct experience delivering FAA or ANSP pilots or evaluations, or integrating surveillance and data services into operational concepts and decision-support systems.
Familiarity with government or ANSP contracting models.
Existing relationships within the North America ANSP ecosystem.

Responsibilities

Own and drive North America strategic engagement with the FAA and NAV CANADA, serving as Aireon’s primary senior representative and trusted partner across executive leadership and technical organizations.
Develop and execute multi-year account strategies and adoption roadmaps, translating customer operational priorities into prioritized use cases across oceanic and domestic airspace.
Shape jointly defined initiatives, such as pilots, evaluations, and integration efforts, and support their conversion into funded projects by aligning stakeholders, defining success measures, and navigating planning, budgeting, and procurement environments.
Serve as commercial and account lead for NAV CANADA, accountable for customer satisfaction, renewals and expansion strategy, and sustained revenue growth through new products, services, and data-driven solutions.
Advise Aireon leadership on North America strategy, commercial positioning, and recommended deal and partnership terms; communicate risks, tradeoffs, and customer insights to inform decisions.
Coordinate internal cross-functional teams and external partners to deliver customer outcomes and ensure commitments are feasible, measurable, and executed.
Represent Aireon across the North America ANSP and aviation ecosystem, strengthening the company’s credibility in air traffic management modernization and expanding strategic relationships.
Travel up to 25% as needed for customer engagement, governance, and milestone delivery.