Director, New Restaurant Models- Strategy & Operations

DoorDash•New York City, NY

9d•Onsite

About The Position

The US Restaurant Team is responsible for growing the Restaurant business in the US, helping customers access the best selection on the platform, and ensuring merchants grow their sales. Specifically, the New Restaurants Models pod is building DoorDash's capability to create its own selection to fill gaps in the market and giving customers more affordable options. The team also pioneers new partnership models with restaurants in service of bringing customers the food selection they want in every neighborhood. As Director, New Restaurant Models, you will lead the team that builds DoorDash-created restaurant concepts, including scaling our existing Dashmart Kitchens Business and testing new ways to create a portfolio of ultra affordable options for customers. Examples of new models include collaborating with large Enterprise brands, vetting joint partnerships with smaller SMB merchants, and building our own network of kitchens. You'll set the operating model, build the team, and grow this business from its current footprint into a national offering. This is a high-visibility, entrepreneurial role at the intersection of product, operations, and partnerships — building something that doesn't exist anywhere else on the platform.

Requirements

12+ years of experience in strategy & operations, consulting, or general management, with a track record of owning a business line, P&L, or major strategic initiative; high-growth startup experience is a plus.
7+ years of people management experience, including experience managing managers or building a team from the ground up.
Led complex, cross-functional initiatives at an organizational level and delivered results against ambitious goals.
Can motivate and align people at every level of the organization, from frontline teams to executives.
Can translate ambiguous, high-level goals into concrete execution plans, and move fluidly between strategic altitude and operational detail.
Love getting into the weeds, and know when that's the right level to operate at versus when to zoom out.

Responsibilities

Define and scale DoorDash-created exclusive restaurant brands, setting direction for a business that doesn't exist anywhere else in the industry.
Build and develop a team capable of scaling our proprietary food concepts nationally, and continually look for ways to grow the business and its impact.
Own the operating model and results for a 30-kitchen business, turning an ambiguous 2027 scale goal into an execution plan your team runs against every day.
Set the testing agenda for the business, back your team to take smart risks, and scale what works even when there's no obvious right answer.
Represent Kitchens & New Models across the US Marketplace org — shaping roadmaps, securing investment, and aligning senior stakeholders.