About The Position

Provides direct clinical services and operational leadership for outpatient behavioral health services across Boys Town affiliate locations, including Central Florida, South Florida, Nevada, and Grand Island. The role balances clinical practice with administrative leadership to support high-quality patient care, operational performance, workforce development, program growth, and strategic initiatives. The Director oversees National Clinic Directors, serves as a clinical and operational resource to national behavioral health teams, and maintains an active clinical caseload while advancing consistency, quality, and performance across national services. The position provides clinical assessment, consultation, and treatment; clinical supervision and consultation; and leadership for recruitment, performance management, workforce planning, and professional development. It oversees clinic operations and performance, supports compliance and financial goals, and leads strategic growth and quality improvement initiatives. The Director reports regularly to the Vice President of Outpatient Behavioral Health Services and partners with organizational, clinical, site, and finance leaders. The role is relatively sedentary and based in a normal office administrative environment, with minimal exposure to physical risks. It uses office equipment such as a computer or laptop, monitor, keyboard, and general workstation setup. Travel to affiliate locations is required as needed.

Requirements

  • Ph.D. or Psy.D. in Psychology from an accredited institution.
  • Licensed Psychologist.
  • At least 3 years of post-licensure clinical experience.
  • At least 3 years of leadership or management experience in a behavioral health or healthcare setting.
  • Ability to travel to affiliate locations as required.
  • Demonstrated leadership, communication, organizational, and problem-solving skills.
  • Experience using operational, quality, and productivity metrics to guide decision-making.
  • Knowledge of credentialing and licensing.
  • Knowledge of medical terminology, billing, collections, and coding.
  • Knowledge of organizational strategies and ability to apply them in practice.
  • High level of professionalism and interpersonal skills.
  • Excellent critical-thinking, analytical, and problem-solving skills.
  • Strong computer skills, including Microsoft Office, Excel, and Word.
  • Ability to communicate effectively at all organizational levels and with external business contacts while maintaining appropriate confidentiality.
  • Ability to translate complex data into understandable conclusions and recommendations.
  • Ability to make decisions in sensitive and complex situations and communicate recommendations and outcomes effectively.
  • Ability to adapt to changing circumstances while maintaining procedural, regulatory, and ethical standards.

Responsibilities

  • Maintain an active outpatient clinical caseload with a minimum productivity expectation of 60 billable units per month.
  • Provide evidence-based behavioral health assessment, consultation, and treatment consistent with licensure, professional standards, and organizational priorities.
  • Complete timely, accurate, and compliant clinical documentation in accordance with organizational, payer, and regulatory requirements.
  • Serve as supervising practitioner for trainees and training programs as assigned.
  • Provide clinical consultation and expertise to national behavioral health providers and leadership teams, including assistance with complex cases and implementation of evidence-based practices.
  • Maintain clinical competencies and stay current on emerging behavioral health best practices.
  • Directly supervise, coach, manage performance, and support the professional development of National Clinic Directors.
  • Meet regularly with National Clinic Directors to review clinic performance, staffing, access, quality outcomes, and strategic priorities.
  • Facilitate monthly and as-needed National Behavioral Health All-Director meetings.
  • Lead recruitment for national behavioral health providers, including candidate evaluation, interviewing, and selection; participate in post-doctoral fellow recruitment and selection for national locations.
  • Collaborate with National Clinic Directors on staffing plans, provider retention, succession planning, and workforce development.
  • Establish expectations and accountability measures supporting clinical, operational, and financial goals.
  • Provide regular reports and recommendations to the Vice President of Outpatient Behavioral Health Services; participate in organizational leadership meetings and strategic planning as needed.
  • Oversee national outpatient behavioral health clinics and promote consistent implementation of clinical and operational standards.
  • Monitor access, productivity, quality outcomes, staffing utilization, referral trends, and patient satisfaction data to identify opportunities for improvement.
  • Support National Clinic Directors in addressing operational challenges and implementing solutions.
  • Ensure compliance with accreditation, regulatory, payer, ethical, and organizational requirements.
  • Partner with National Clinic Directors, Site Executive Directors, and finance leadership to achieve operational and financial goals.
  • Review productivity, revenue, access, and utilization metrics and collaborate on improvement plans when needed.
  • Oversee credentialing, payer enrollment, and revenue cycle performance processes.
  • Participate in quarterly operational and financial review meetings; assist with budget planning, forecasting, and resource allocation discussions.
  • Identify opportunities to improve operational efficiency, service delivery, and financial performance.
  • Evaluate opportunities to expand behavioral health services across national locations and develop positions, programs, and service lines in response to organizational and community needs.
  • Lead strategic behavioral health initiatives involving service expansion, operational excellence, quality improvement, workforce development, and other organizational priorities.
  • Support referral development strategies and community partnerships that increase access to behavioral health services.
  • Collaborate with organizational leaders to advance strategic growth objectives and the long-term sustainability of national behavioral health programs.
  • Lead quality improvement initiatives focused on patient outcomes, service excellence, accessibility, documentation quality, and operational effectiveness.
  • Promote high-quality, evidence-based behavioral health services and support outcome-informed care and continuous quality improvement.
  • Partner with the Director, Center for Behavioral Health (Outpatient Services), on shared clinical, training, and quality initiatives.
  • Perform other duties as assigned and model behaviors that reflect the values and principles of the Boys Town mission.

Benefits

  • Reduced- to no-cost visits for employees and enrolled dependents receiving services from a Boys Town provider at a Boys Town location.
  • Low- to zero-dollar copays on certain maintenance drugs through pharmacy benefits.
  • No-cost mental health visits to an in-network provider.
  • Generous match on a 401(k) or 401(k) Roth account.
  • Tuition reimbursement.
  • Parenting resources from Boys Town experts.
  • Professional development opportunities within the organization.

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What This Job Offers

Job Type

Full-time

Career Level

Director

Education Level

Ph.D. or professional degree

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