Director, Meetings & Events – North America
About The Position
The Director, Meetings & Events – North America is a strategic leadership role responsible for overseeing the planning, sourcing, execution, and governance of a diverse portfolio of meetings, conferences, and special events across the region. Building on a team responsible for end-to-end event execution and stakeholder support, this role elevates accountability to include team leadership, operational excellence, supplier strategy, budget oversight, and alignment to business priorities across Wealth & Asset Management & Canada Segment. This individual leads a team of event professionals and is accountable for ensuring programs are delivered with consistency, operational rigor, and measurable business impact in a fast-paced, deadline-driven environment.
Requirements
- Bachelor’s Degree required
- 10–15+ years of experience in meetings, events, or hospitality, with demonstrated leadership experience
- Proven experience managing large-scale, complex event portfolios across multiple business lines
- Strong financial acumen with experience managing multi-million dollar budgets
- Expertise in event sourcing, contract negotiation, and supplier management
- Experience leading and developing high-performing teams
- Knowledge of event technology platforms (e.g., Cvent)
- Exceptional communication, executive presence, and stakeholder management skills
- Strong organizational, problem-solving, and decision-making capabilities
Nice To Haves
- Bilingualism (English and French) is an asset. If the successful candidate is in Québec, proficiency in both languages will be required to support clients from various provinces outside of Quebec.
Responsibilities
- Lead, mentor, and develop a team of Event Planners and Senior Event Planners across North America
- Establish clear roles, responsibilities, and performance expectations aligned to business priorities
- Drive a high-performance, collaborative team culture focused on accountability, continuous improvement, and service excellence
- Support talent development, succession planning, and hiring to ensure appropriate team capacity and capability
- Partner with senior business leaders, marketing, and sales teams to define event strategies aligned to business objectives
- Lead complex needs assessments to determine program scope, audience experience, and ROI metrics
- Act as primary escalation point for stakeholders and ensure alignment across competing priorities
- Oversee delivery of all meetings, conferences, and events to ensure consistency, quality, and on-time execution
- Provide governance and direction on program design, attendee experience, and operational execution
- Ensure standardized use of tools (e.g., Cvent, reporting, registration platforms) across the team
- Maintain oversight of event documentation, attendee communications, and logistics planning to ensure accuracy and quality
- Own and oversee the North America Meetings & Events budget, including forecasting, tracking, and financial reporting
- Drive cost efficiencies through strategic sourcing, vendor negotiations, and consolidation opportunities
- Ensure all programs are delivered within budget parameters while maximizing value
- Partner with internal marketing, operations, finance, and compliance teams to deliver integrated event solutions
- Lead cross-functional alignment on large-scale programs and strategic initiatives
- Represent the Meetings & Events function in leadership discussions and business planning forums
Benefits
- health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans.
- various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources.
- holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence.
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What This Job Offers
Job Type
Full-time
Career Level
Director
