Director, Medical Information

Compass Pathways

13d•$210,000 - $255,000•Remote

About The Position

The Director, Medical Information will lead the strategic development, implementation, and continuous evolution of the Medical Information function in support of COMP360 and future pipeline assets. This individual will be responsible for establishing scalable Medical Information capabilities, ensuring the delivery of high-quality, scientifically balanced, and compliant medical information to healthcare professionals, patients, and caregivers in response to unsolicited requests. The role will provide strategic leadership for Medical Information operations, including content development, systems, processes, vendor management, governance, and operational excellence. Working cross-functionally across Medical Affairs, Scientific Communications, Medical Education, Evidence Generation, Pharmacovigilance, Regulatory, Legal, Compliance, and Commercial, this individual will help ensure Medical Information strategies are aligned with broader organizational objectives and evolving scientific priorities. The Director will also be responsible for identifying opportunities to optimize Medical Information processes, leveraging insights from medical inquiries to inform Medical Affairs strategy, and driving innovation through best-in-class technologies, analytics, and service delivery models.

Requirements

Advanced scientific or medical degree (PharmD, PhD, MD or equivalent) required
Minimum of 8 years of experience in the biotechnology and/or pharmaceutical industry
Minimum of 6 years of experience in Medical Information, Medical Affairs, Medical Communications, or a related scientific function, with at least 4 years of people leadership and/or management experience
Experience building or leading Medical Information capabilities, including strategy, operations, content, and vendor oversight
Strong knowledge of applicable FDA regulations and industry guidance governing Medical Information, scientific exchange, adverse event reporting, and product quality complaint reporting
Experience developing and implementing Medical Information strategy, operating models, governance, and scalable processes
Experience with Medical Information vendors, contact center operations, content management systems, and Medical Information technologies
Experience establishing and optimizing Medical Information metrics, dashboards, and analytics to drive operational excellence and continuous improvement
Ability to translate medical inquiry trends and insights into actionable Medical Affairs strategies and identify evidence gaps and educational opportunities
Demonstrated experience collaborating across Medical Affairs, Scientific Communications, Medical Education, Evidence Generation, Pharmacovigilance, Regulatory Affairs, Clinical Development, Legal, Compliance, and Commercial organizations
Strong scientific writing, content review, and medical review experience
Demonstrated leadership in a matrix organization with the ability to influence without direct authority, build consensus, and drive cross-functional initiatives
Proven ability to build, develop, and mentor high-performing teams while fostering a collaborative and inclusive culture
Excellent organizational skills with the ability to manage multiple priorities and adapt to evolving business needs

Nice To Haves

Experience in neuroscience, psychiatry, CNS, or specialty therapeutics preferred
Experience supporting pre-commercial Medical Affairs, commercialization readiness, and/or product launch planning preferred

Responsibilities

Lead the strategic development, implementation, and continuous evolution of the Medical Information function in support of COMP360 and future pipeline assets
Develop and execute the Medical Information strategy, operating model, governance, and service delivery approach, including oversight of Medical Information vendor(s) and call center operations
Build scalable Medical Information capabilities, including processes, systems, SOPs, and content management, to support evolving Medical Affairs priorities
Oversee the development, review, approval, and lifecycle management of scientifically balanced, compliant Medical Information response documents and medical content
Partner closely with Scientific Communications, Medical Education, Evidence Generation, Publications, and Field Medical teams to ensure alignment of scientific messaging and Medical Information resources
Optimize Medical Information governance, policies, and procedures to ensure compliance with applicable regulations, industry standards, and internal requirements
Enhance and oversee Medical Information metrics, dashboards, and analytics to evaluate operational performance, identify trends, and drive continuous process improvement
Analyze medical inquiry trends, insights, and evidence gaps to inform Medical Affairs strategy, scientific communication priorities, and future evidence generation activities
Identify and implement innovative technologies, digital capabilities, and operational improvements to enhance Medical Information service delivery and user experience
Support Medical-Legal-Regulatory (MLR), and other cross-functional review processes, as appropriate
Build and lead a high-performing Medical Information organization by providing strategic leadership, coaching, talent development, and fostering a culture of collaboration, scientific excellence, and continuous improvement