Director, Media Operations

dentsu•New York, NY
•$114,425 - $152,662•Onsite

About The Position

The Director, Media Operations will partner with the broader central operations team at dentsu to manage platform strategy and implementation. This role requires a strong understanding of investment tools and process, site tagging and best practice. This role involves coordinates with different departments and stakeholders to develop and implement campaign systems. They must thrive in a fast-paced, detail-oriented environment and actively contribute to optimizing the team's processes. Additionally, they collaborate with senior leadership to address client needs, provide technical support to media teams, and establish best practices. Proficiency in ad serving, rich media, mobile implementation, and emerging tools is essential, along with ensuring data compliance and overseeing the integration of new technologies. The Director also represents media operations capabilities in client meetings and collaborates with tech partners to advance organizational capabilities. They are expected to contribute thought leadership and insights to internal teams and clients.

Requirements

  • Bachelor’s Degree
  • 6+ years of industry experience
  • Proficient in MS office suite (MS Excel, MS Word, MS PowerPoint)
  • Expert in third-party ad servers and rich media technology (Google Campaign Manager (CM360), VAST/VPAID, DCO (Dynamic Creative Optimization), Rich Media, etc.)
  • Comfortable with technology and computers (e.g., Html coding)
  • Effective time management skills
  • Strong analytical and organizational skills
  • Experience and understanding of campaign management platforms including advanced knowledge of – Media Ocean (PRISMA, DDS), Google Campaign Manager (CM360), Google Ads, Facebook Ads Manager, and Programmatic DSPs (e.g. DV360, The Trade Desk, Yahoo)
  • Advanced setup & integrations across ad serving, tagging, and measurement platforms
  • Basic understanding of CAPI (Conversion API) and offline conversion integrations/uploads
  • Experience and understanding of Media Operations – processes and workflows
  • Experience and understanding in working with Ad Operations and Trafficking teams

Nice To Haves

  • Experience with tag management systems, data management platforms, attribution platforms, and/or web analytics systems (Ex. GA4) preferred
  • Experience with Kochava, Adjust, AppsFlyer, DV360, TTD preferred

Responsibilities

  • Evaluate, assess, and recommend the most effective verification solutions, vendors, tools, and processes to meet or exceed clients' objectives
  • Work closely with internal teams, external partners and clients to ensure that appropriate creative assets and media tags are received and distributed correctly
  • Act as a subject matter expert for all technical issues involved in running digital ad campaigns (including ad tag trafficking, data discrepancies, data tracking and taxonomy)
  • Maintain a deep understanding of the ad tech landscape (Ad Serving, Data Management, Identity Resolution, etc.) with a focus on interconnectivity and continuity
  • Lead strategy and development of site tagging frameworks based on client and investment team requirements
  • Lead strategy and development of cross-channel enterprise taxonomies
  • Facilitate Google Network Transfer Agreements (NTAs)
  • Participate in partner alpha/beta product phases, evaluating new capabilities ahead of general availability
  • Develop partner POVs per client request

Benefits

  • Medical, vision, and dental insurance
  • Life insurance
  • Short-term and long-term disability insurance
  • 401k
  • Flexible paid time off
  • At least 15 paid holidays per year
  • Paid sick and safe leave
  • Paid parental leave
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