Director, MDS Lead Canada

Mondelēz International•Toronto, ON

16h•Hybrid

About The Position

This role is part of the Canada Leadership Team, reports directly into MDS NA and dotted to the Canada BU President. You partner with functions and business units to develop roadmaps and to plan agreed-to outcomes. In this role, you ensure that commitments are met, and serve as the point of contact for Mondelēz International Digital Services. You will be the lead contact for the defined processes used by the shared services team and/or third-party suppliers. In this role, you will drive internal and external continuous improvement initiatives to introduce external insights and best practice experiences. In addition, you will lead projects, business consultancy efforts and operational processes, ensuring that key performance indicators and performance management targets are met and that best practices are shared.

Requirements

Shared services in a global environment
Building and maintaining effective partnerships with internal stakeholders and suppliers
Customer service and effectively leading relationships with demanding customers
Communicating effectively, organizational, problem-solving, analytical and multi-tasking skills
Operating effectively in a changing environment and using initiative and personal resourcefulness to proactively manage contingency or “emergency” situations
Using data to make recommendations and decisions
Key performance indicators, managerial reporting, forecasting and budgeting
Ability to drive projects from conception to completion
Must possess approximately 16+ years of any combination of experience that demonstrates a commanding knowledge of IT – project management, Infrastructure, Solution management, Architecture, Innovation
Effective communication skills, written and oral
BE/MBA Degree
Tech leadership roles – CTO, CIO.
Has experience in running large enterprise wide IT projects and leading technology in business projects
Strong understanding of Sales & Marketing technologies
Experience in 2 of 3 business functional domains in CPG: Sales, Marketing and Supply Chain

Nice To Haves

A passion for Technology and its impact on business and work
Innovative thinking – solution mindset, strong business partnering skills
Ability to frame a transformation agenda rooted in organization / people behaviors
Execution discipline – following through, setting a focused strategic agenda, ensuring the highest level of excellence and delivering results
Exhibits organizational agility, creativity, and intellect
Highly collaborative and the ability to influence cross-functional teams and external agencies to realize the marketing aspirations of the brands

Responsibilities

Define and lead Digital Vision, Strategy and roadmap implementation for the BU.
Single MDS point of accountability to drive digital agenda in partnership with BU leadership team.
Understand business drivers, be the steward for organization Data at the leadership level and ensure appropriate governance and follow-through in managing and protecting data assets.
Champion Digital Transformation and adoption of data and insights driven culture, foster a community of digital champions across the BU, partnering on building digital capabilities.
Partner with HR head to elevate Digital capabilities across different levels in the organization.
Champion data-led thinking to evolve Analytics and AI/ML capabilities.
Accelerate adoption of digital and data products value extraction.
Provide thought leadership on a market level, and be a key influencer and partner with global team in service of the BU.
Work with other BU MDS leads and functional experts in the global digital organization to ensure prioritization and delivery of Canada BU agenda.
Maximize Synergies with NA MDS team to scale up identified solutions globally and at NA level.
Consolidate various technology services delivered by global teams and ensure they land well and enable BU growth strategy.
Manage the annual BU budget planning, and partner with business leads to determine trade-offs to maximize return on investment and allocation of resources.
Lead and direct vendor/ agencies for local/ legacy solutions including Websites, apps and local sales solutions.
Coach business teams in running proof of concepts and experiments with new tech with the right guardrails.
Guide recommendations for infiltrating new and emerging platforms and charter first-time, innovative tactics to create best-in-class digital experiences for all key stakeholders – employee, customers and consumers.
Partner with head Legal in driving greater cyber security and data privacy practices.
Stay connected with external industry and internal global teams to bring outside-in views and benchmarks on Digital/ Technology trends.