Director, Materials & Logistics

Assurant•Mount Juliet, TN

2d•$144,700 - $241,600•Onsite

About The Position

Assurant is seeking a highly strategic and results-driven Director of Materials & Logistics to lead inventory management, procurement, order management, production control, and logistics operations across our Mt. Juliet Device Care Center (DCC) network. This leader will own the end-to-end materials strategy, ensuring the right inventory is available at the right place and time to support customer commitments, operational efficiency, and business growth. The role is responsible for optimizing inventory flow, driving purchasing excellence, strengthening supplier partnerships, and leading high-performing teams that support our repair and fulfillment operations. The ideal candidate combines deep supply chain expertise with exceptional leadership skills, a data-driven mindset, and a passion for continuous improvement. This position plays a critical role in maintaining service levels, delivering on-time shipments, and ensuring operational readiness across a complex, high-volume environment. This is an onsite role in our Mt. Juliet TN facility.

Requirements

Bachelor's degree in Business, Supply Chain, Logistics, Operations Management, or a related field
15+ years of progressive experience in materials management, inventory control, supply chain, logistics, or operations leadership within a high-volume manufacturing, repair, distribution, or service environment
Experience managing complex inventory environments with 8,000+ SKUs
10+ years of leadership experience, including leading managers and supervisory teams
Proven experience in inventory planning, procurement, logistics, demand fulfillment, and operational performance management
Strong analytical skills with experience leveraging data to drive business decisions and operational improvements

Nice To Haves

Master's degree (MBA or related discipline)
APICS CPIM, CSCP, or equivalent supply chain certification
Experience supporting repair, service, manufacturing, or reverse logistics operations
Working knowledge of ERP/MRP systems, inventory planning, production control, and WIP management
Experience with Oracle and/or Microsoft Great Plains
Proficiency with Visio and Microsoft Office applications

Responsibilities

Lead all materials management, inventory control, purchasing, logistics, production control, and order management functions across Device Care Centers and the Field Repair organization
Develop and execute materials strategies that ensure inventory availability while optimizing cost, working capital, and service levels
Oversee inventory planning and movement across multiple facilities, ensuring accuracy, control, and efficient utilization of assets
Drive production prioritization and inventory allocation decisions to support customer commitments and operational objectives
Establish and maintain strong inventory governance, controls, and audit readiness processes
Direct regional purchasing activities and supplier relationships to ensure quality, cost, delivery, and performance expectations are achieved
Lead supplier escalation management, corrective actions, reclamation activities, and supply continuity initiatives
Develop sourcing and procurement strategies that support growth while minimizing supply chain risk
Drive materials cost reduction initiatives and support new product introductions with repair pricing and cost analysis
Lead the Insurance Order Management function with accountability for on-time shipment performance and customer satisfaction
Balance customer demand, inventory availability, and operational capacity to optimize fulfillment outcomes
Partner with internal and external stakeholders to align priorities, manage change, and support business growth initiatives
Champion Lean, continuous improvement, and process optimization initiatives across the organization
Develop scalable processes, performance metrics, dashboards, and reporting tools that drive operational visibility and accountability
Analyze inventory, logistics, purchasing, and fulfillment performance to identify opportunities for improvement
Ensure accurate documentation, process controls, and compliance with company policies and procedures
Build, lead, coach, and develop high-performing teams, including managers and supervisors
Establish clear goals, performance expectations, and accountability measures across the organization
Foster a culture of collaboration, innovation, customer focus, and continuous improvement
Manage organizational design, workforce planning, succession planning, and talent development initiatives
Develop, manage, and administer departmental operating budgets
Establish short- and long-term strategic plans that align with business objectives
Support business development activities, customer implementations, and operational readiness for new programs and clients