Director, Marketplace Seller Acquisition & Onboarding

Best Buy•Richfield, MN

60d•$118,779 - $212,109•Remote

About The Position

As the Director of Marketplace Seller Acquisition and Onboarding, you'll play a crucial role in expanding Best Buy's Marketplace by leading the team focused on identifying new opportunities, forging strategic partnerships, and onboarding sellers to achieve the marketplace revenue goals. We are looking for a seasoned leader with excellent communication and negotiation skills and robust knowledge of how to develop and manage a best-in-class sales organization. As part of the marketplace leadership team, this Director will be responsible for developing and executing strategic plans, fostering strong relationships with key stakeholders across the company and leading all aspects of the Seller Acquisition and Onboarding. This role is remote eligible, which means you would work virtually from home or another non-Best Buy location.

Requirements

10+ years of experience in Business Development, Business Management or related areas
5 years of experience with online marketplaces, e-commerce, or other digitally focused areas
5 years of people management experience

Nice To Haves

eCommerce & Marketplaces expertise with proven background and deep understanding of the marketplace ecosystem, including sellers, integrators, and catalog solutions
Sales pipeline management with demonstrated success in developing and managing a sales pipeline, with a strong grasp of seller success goals and performance metrics
Proficient in using Salesforce CRM within a high-performing sales organization
Team Leadership experience building a high-performing team in emerging growth areas
Energized by cross functional collaboration, partnering across a broader growth ecosystem; skilled in collaborating with Category Management, Operations, and Technology to drive momentum
Experience with Marketplace Platforms (Mirakl)
Proficient in financial planning, forecasting and strategic planning

Responsibilities

Lead, mentor, and set the strategic direction for the Seller Acquisition and Onboarding team, responsible for identifying, recruiting, and efficiently onboarding high-value sellers aligned with Best Buy's Marketplace category strategy.
Influences executive-level, high-value leaders within sellers' businesses to make strategic decisions that unlock opportunity with Best Buy.
Own a pipeline of qualified, high-fit opportunities sourced via outbound, inbound, and referral channels
Oversee the strategic roadmap across the sales and onboarding journey to enhance both the seller experience and the Best Buy employee experience.
Define the vision and establish the structure for seller acquisition, including lead generation, pipeline management, and sales operations.
Collaborate with the Go-To-Market lead on key business development events (e.g., tradeshows, CES) and partnerships, creating opportunities for Best Buy to raise awareness of Marketplace benefits and efficiently engage with high-value sellers.
Establish KPIs and detailed measurement plans for the onboarding team, ensuring clearly defined goals that support desired Marketplace outcomes, with consistent progress reporting to senior leadership.
Partner cross-functionally with Technology, third-party providers (e.g., Mirakl), and eCommerce Operations teams to simplify seller onboarding and accelerate speed to market on BestBuy.com.
Build strategic partnerships across the Marketplace ecosystem (e.g., integrators, content enrichment providers) to help accelerate our goals and objectives.