Marketplace Associate Seller Account Manager

Best Buy•Richfield, MN

7d•Hybrid

About The Position

As the Marketplace Seller Account Manager , you’ll manage a portfolio of Marketplace sellers, driving growth and optimizing operational efficiency. You will play a critical role in identifying assortment gaps, capitalizing on seasonal moments, and ensuring that sellers are set up for long-term success on Best Buy’s Marketplace through excellence in e-commerce. We are seeking a strong communicator who has e-commerce expertise with the ability to work in a fast-paced environment managing multiple sellers or clients. This role is hybrid, which means you will work some days at our corporate office in Richfield, Minnesota, and some days virtually from home or another non-Best Buy location. The specific work arrangements vary by role and team. The recruiter or hiring manager will provide more details during the hiring process.

Requirements

4 years of experience in marketplaces, e-commerce, market analysis, marketing, operations, promotional planning, vendor management, or customer experience
Ability to influence without authority
Basic Proficiency with Microsoft Office Suite

Nice To Haves

2 years of experience in e-commerce
2 years of experience working with refurbished goods
1 year experience as an account manager for a Marketplace platform
1 year of experience working with global partners or cross border trade
1 year of mentoring, cross-functional team management, or influencing without authority
1 year of experience communicating and partnering with vendors/3rd party sellers

Responsibilities

Manage relationships with a portfolio of sellers, working to optimize their performance to achieve Best Buy’s gross merchandise value targets.
Develop deep expertise of how to optimize performance for sellers on BBY.com through improving findability, optimizing product content/reviews, integrating into promotional campaigns, and leveraging Best Buy Ads capabilities.
Identify assortment gaps and opportunities to expand the Marketplace’s product offerings.
Analyze seller performance, providing data-driven recommendations for improvement in assortment, pricing, and operations.
Collaborate with cross-functional teams (ecommerce, marketing, operations) to improve seller experience and sales.
Monitor and drive seasonal opportunities, promotions, and marketing activities to maximize seller impact.