Director, Marketing Operations - PRC/MLR

Biogen•Cambridge, MA

11d

About The Position

About This Role: As Director, Marketing Operations – MLR/PRC, you will play an essential role in leading Biogen’s Promotional Review Committees (PRCs) and ensuring the excellence of our content approval processes. You will manage a team of Strategy & Execution Leads, each responsible for therapeutic area-specific PRCs, collaborating closely with critical stakeholders such as Marketing, Regulatory, Legal, and Medical teams. In this strategic position, you will ensure that the PRCs seamlessly integrate with therapeutic area strategies, leading annual planning, content development, and review through to final approval. Additionally, you will chair Biogen’s Executive Review Committee, acting as a pivotal connector across several departments to drive timely and compliant content execution. Your leadership will be crucial in maintaining a high-quality content approval process and ensuring alignment with business priorities. By leveraging data insights, you will track performance through KPIs and metrics, utilizing these insights for continuous improvement and elevating PRC effectiveness. What You’ll Do: Lead and manage a team of 3–4 Therapeutic Area Strategy & Execution Leads, ensuring operational excellence. Chair the Executive Review Committee to drive alignment on promotional review processes and compliance. Capture, analyze, and report on business metrics to identify and implement process improvements. Manage ongoing performance for direct reports through coaching and feedback. Partner with business stakeholders to manage the annual plan and address resource needs proactively. Collaborate with Marketing Leadership to assess process effectiveness and identify improvement opportunities. Chair the annual Community of Practice event for PRC stakeholders for knowledge sharing and best practices. Stay informed on industry trends and emerging technologies relevant to marketing operations. Champion a culture of continuous improvement and innovation for enhanced efficiency and compliance. Who You Are: You are a strategic thinker with a strong background in pharmaceutical marketing operations. You bring a collaborative approach to leading diverse teams and have the ability to navigate complex projects with ease. Your communication and interpersonal skills allow you to build strong relationships with stakeholders across multiple functions. You thrive in dynamic environments and have a knack for identifying opportunities for improvement and driving change effectively. Your passion for continuous improvement and innovation sets you apart as a leader.

Requirements

Bachelor’s Degree (BA/BS) from a four-year college or university.
Minimum of 10 years pharmaceutical experience with 6+ years in promotional material review, marketing, medical, legal, and/or regulatory experience.
Strong understanding of high-quality promotional pharmaceutical content.
Strategic understanding of market trends and content approval process evolution.
Strong interpersonal skills with conflict management and negotiation experience.
Ability to work with urgency and prioritize multiple tasks.
Prior team leadership and cross-functional team leadership experience.
Demonstrated experience in developing and reporting on business metrics and KPIs.
Experience with MLR technology system metrics and business reporting.

Nice To Haves

Launch experience preferred.
Preferred post-graduate degree relevant to the Biotech industry and/or Commercial/Marketing Operations.

Responsibilities

Lead and manage a team of 3–4 Therapeutic Area Strategy & Execution Leads, ensuring operational excellence.
Chair the Executive Review Committee to drive alignment on promotional review processes and compliance.
Capture, analyze, and report on business metrics to identify and implement process improvements.
Manage ongoing performance for direct reports through coaching and feedback.
Partner with business stakeholders to manage the annual plan and address resource needs proactively.
Collaborate with Marketing Leadership to assess process effectiveness and identify improvement opportunities.
Chair the annual Community of Practice event for PRC stakeholders for knowledge sharing and best practices.
Stay informed on industry trends and emerging technologies relevant to marketing operations.
Champion a culture of continuous improvement and innovation for enhanced efficiency and compliance.

Benefits

Medical, Dental, Vision, & Life insurances
Fitness & Wellness programs including a fitness reimbursement
Short- and Long-Term Disability insurance
A minimum of 15 days of paid vacation and an additional end-of-year shutdown time off (Dec 26-Dec 31)
Up to 12 company paid holidays + 3 paid days off for Personal Significance
80 hours of sick time per calendar year
Paid Maternity and Parental Leave benefit
401(k) program participation with company matched contributions
Employee stock purchase plan
Tuition reimbursement of up to $10,000 per calendar year
Employee Resource Groups participation