Director, Manufacturing Operations

Roku•San Jose, CA

1d•Hybrid

About The Position

Roku Operations integrates Program Management, Quality, and Technical Operations into a single team that owns results from concept through sustaining. The team is accountable for the roadmap & supplier planning, new product launches, and the sustained execution of Roku’s critical product lines. We are seeking a Director, Manufacturing Operations with a strong background in manufacturing, supplier management, and cost optimization to lead a team of senior program managers. Reporting to the VP of Operations, this leader will own complex product initiatives from NPI through sustaining, ensuring operational excellence in product development processes and supply chain metric tracking. The role combines strategic vision with tactical execution, requiring both cross-functional leadership and a hands-on approach to build credibility on the factory floor.

Requirements

10+ years in operations, technical program management, or manufacturing leadership with direct accountability for product launches
Deep knowledge of manufacturing processes, including FATP, SMT, NPI validation, reliability testing, yield analysis, and supplier capacity planning
Track record of supplier collaboration to drive yield, cost, and quality improvements
Experience with DFx, alternate sourcing, automation, and packaging optimization
Strong leadership and communication skills with the ability to influence executives and align global teams
Bachelor’s degree required
Advanced and demonstrable skills with generative AI tools or workflows applied to operations
Experience building fluency across the agentic engineering toolchain — coding harnesses like Claude Code or Cursor, MCP servers, custom skills, or agent frameworks
Ability to describe projects where you shipped real work with these tools
Know how to drive an agent, verify its output, and ramp on an unfamiliar codebase with an agent helping you

Nice To Haves

Advanced degree in Engineering, Supply Chain, or Business preferred

Responsibilities

Lead program planning and supplier execution for Roku’s critical product lines
Bring Program Management, Technical Operations, and Quality together into a single operating model for the organization
Keep executives aligned through clear reporting on readiness, risks, and tradeoffs
Build repeatable ways of working that improve launch speed and product quality over time
Work with ODMs and suppliers on production readiness, line bring-up, and ramp-to-volume
Drive capacity planning and risk assessments to support stable volume production
Step in on supplier escalations around production, yield, reliability, and quality to ensure rapid recovery
Spend meaningful time onsite in Asia to build trust and solve problems on the factory floor
On-site supplier support for NPI development (e.g., Proto, EVT, DVT); ensuring proper engineering rigor and appropriate validation to support product ramp requirements
Partner with Engineering to bake DFx, repairability, automation, and reliability into design
Run technical reviews with suppliers covering process optimization, test coverage, root cause, and corrective actions
Oversee product qualification checklist, ensuring validation and reliability testing so products meet performance and quality standards at launch
Carry lessons learned forward into the next generation of products
Identify cost-down opportunities in design, materials, and processes
Lead tradeoff reviews, balancing low-risk savings with higher-payoff, higher-risk options
Own operational budgets and maintain a clear roadmap of cost-reduction initiatives
Track yield, scrap, utilization, and production plan vs actual to hold teams accountable
Contain and resolve post-launch quality or reliability issues quickly using supplier and customer data
Build closed-loop processes across Engineering, Operations, and Customer Care to eliminate repeat field issues
Leverage systems, dashboards, and AI tools to improve accuracy, yield, and cost modeling
Develop predictive insights on cost reduction, supplier risk, and production performance
Champion digital adoption to replace manual tracking and scale execution globally
Lead and mentor a global team of senior program managers with both technical and operational depth
Build a culture of accountability, data-driven decisions, and clear communication
Strengthen collaboration across Operations, Engineering, Supply Chain, Sales, and Finance