Director, Manufacturing Engineering

L3HHCM20•Northampton, MA

7d•$167,000 - $310,000•Hybrid

About The Position

L3Harris is seeking a highly motivated Business Process and Systems Team Leader to lead a team responsible for the support, optimization, and continuous improvement of business processes and systems within our SAP environment. This role will serve as a key liaison between business stakeholders, IT, and functional teams to ensure SAP solutions effectively support operational objectives, drive process efficiency, and enable scalable business performance. The ideal candidate will bring a strong combination of people leadership, business process expertise, SAP functional knowledge, and cross-functional collaboration skills. This position will oversee process standardization, system enhancements, issue resolution, and strategic improvement initiatives across SAP-related platforms and integrated applications.

Requirements

Bachelor’s degree in engineering or related technical field and minimum of 15 years of prior related experience. Graduate Degree with a minimum of 13 years of prior related experience. In lieu of a degree, minimum of 19 years of prior related experience.
Strong understanding of business process design, process improvement, and system support methodologies.
Hands-on experience with multiple SAP functional areas such as PS, PTM, PMMO, QM, etc.
Experience working with cross-functional teams to define requirements and implement system enhancements.
Strong analytical, problem-solving, and root cause analysis skills.
Excellent verbal and written communication skills, with the ability to communicate effectively with both technical and non-technical stakeholders.
Experience with process documentation, training, testing, and change management.
Ability to travel up to 50%

Nice To Haves

Experience leading support in complex, multi-site SAP environments.
SAP S/4HANA experience.
Experience with integrated enterprise systems, reporting tools, and workflow platforms.
Knowledge of IT service management, governance, and support models.
Familiarity with project management methodologies such as Agile, Scrum, or Waterfall.
Experience in manufacturing, aerospace, defense, or other highly regulated industries.

Responsibilities

Lead and develop a team responsible for business process support and system administration within SAP environments.
Partner with business stakeholders to understand operational needs and translate them into scalable SAP process and system solutions.
Drive continuous improvement of end-to-end business processes, with emphasis on efficiency, standardization, compliance, and user experience.
Oversee day-to-day support for SAP modules, related business systems, and integrated applications.
Manage prioritization, troubleshooting, and resolution of system/process issues in coordination with IT, SAP functional analysts, developers, and third-party support teams.
Lead requirements gathering, process mapping, gap analysis, testing, training, and deployment of SAP enhancements and projects.
Ensure business processes and system configurations align with company policies, internal controls, and regulatory requirements.
Support SAP upgrades, migrations, integrations, and transformation initiatives.
Develop and maintain process documentation, system procedures, training materials, and governance standards.
Establish and monitor KPIs and service metrics related to business process effectiveness, system performance, and support responsiveness.
Foster strong collaboration across operations, finance, supply chain, manufacturing, procurement, quality, and IT teams as applicable.
Serve as a change leader by promoting adoption of new tools, workflows, and best practices across the organization.