Director, Management Review Strategy & Insights

Bristol Myers Squibb•Devens, MA

3d•$187,790 - $243,492•Hybrid

About The Position

At Bristol Myers Squibb, our employees often ask, “Who are you working for?”—a question that fuels collaboration, accountability, and urgency in our work. Our purpose-driven culture inspires us to discover, develop, and deliver innovative medicines to prevail over serious diseases. We offer uniquely interesting and meaningful work, opportunities for growth, and a supportive environment that values inclusion, wellbeing, flexibility, and comprehensive benefits. This is work that transforms the lives of patients, and the careers of those who do it.

Requirements

B.S. or B.A. in pharmaceutical sciences, chemistry, engineering, biology, or other related discipline; Master's or advanced degree preferred.
At least 15 years' experience in the biopharmaceutical industry in a Manufacturing, Quality, Technical, or Regulatory role, or a combination thereof, and/or experience working with a regulatory health authority; prior experience with Management Review or Quality Council processes strongly preferred.
Strong analytical skills with experience using data and metrics to identify trends, risks, and improvement opportunities; experience with data visualization or analytics tools (e.g., Power BI, Tableau, Spotfire) preferred.
Demonstrated experience developing or governing enterprise-level quality processes, including procedural documentation and process standardization across a global organization.
Ability to identify and implement phase-appropriate compliance strategies to support the end-to-end product lifecycle.
Demonstrated ability to apply effective risk management approaches that provide a proactive means of identifying and controlling potential quality issues.
In-depth knowledge of quality systems principles and applications.
Demonstrated ability to lead through influence and work effectively in cross-functional, matrixed teams to investigate and manage quality and compliance-related issues.
Demonstrated ability to act decisively while balancing speed, quality, and risk; ability to think clearly and remain calm under adverse conditions.
Ability to work independently and collaboratively across teams in a complex, changing environment, building strong relationships through transparency, reliability, and follow-through.
Excellent oral and written communication skills, including executive storytelling — demonstrated ability to synthesize complex data into clear, actionable narratives for senior leadership and executive audiences.
Ability to provide innovative, compliant solutions and alternatives that create value, including seeking new information and external insights.
Pragmatic approach with demonstrated ability to make sound, risk-based decisions.

Nice To Haves

OPEX/Lean Six Sigma experience preferred.

Responsibilities

Develop and own the strategy, governance framework, and procedural documentation for the Management Review process (including the Quality Council network), advancing the program toward a more predictive, data-driven state and supporting the organization's broader Quality Culture goals, while ensuring alignment with evolving global regulatory requirements and industry best practices.
Lead the planning, preparation, and facilitation of Enterprise-level and GMP/GDP Quality Council meetings, including agendas, materials, logistics, charter maintenance, minutes, and stakeholder prep to ensure robust engagement and discussion.
Capture, track, and drive accountability for action items arising from the Enterprise Quality Council, ensuring timely report out and closure with responsible stakeholders.
Analyze quality performance data and metrics to identify trends, patterns, and areas of concern; partner with QRM, External Engagement, Quality Metrics, Competitive Compliance, and other GxP functions to integrate internal and external data, delivering insights that drive proactive, predictive discussion and risk mitigation at Quality Councils.
For issues identified through predictive insight and data analysis, partner cross-functionally to identify appropriate actions, drive mitigation and improvement efforts, and verify the effectiveness of implemented actions to ensure the issue is fully resolved.
Identify and address gaps in the current Management Review and Quality Council process — including cadence, structure, materials, and workflows — to reduce burden, eliminate redundancy, and streamline execution; evolve toward a continuously-monitored, sustainable state as the program matures.
Partner with Product Quality, Site, and CMO leads to surface key risks, concerns, and mitigation strategies from their respective areas, bringing this input to the Enterprise Quality Council to drive meaningful discussion and identify where additional support or escalation is needed.
Lead the design and development of a data-driven tool to support Quality Council discussions, integrating internal and external data sources to proactively surface key risks and answer critical questions that inform decision-making across the organization.
Gather information needed to support the Head of Global Quality in preparing quality updates and materials for BMS Leadership Team and Board of Directors quarterly reviews, translating complex quality data into clear executive narratives that drive understanding and action.
Build and sustain a network across Quality Council leads to share best practices, drive consistency, and build facilitation and analytical capability across the council structure.
Assess and improve the current Quality Council metrics/KPIs, working to shift the set from lagging toward more leading indicators that can surface emerging risks earlier and support more proactive discussion and action.
Maintain external networks and benchmark Quality Council/Management Review practices against industry peers and regulatory expectations to inform continuous improvement.

Benefits

wellbeing support
retirement and financial protection benefits
insurance offerings (medical, dental, vision, life and disability)
Flexible Time Off (FTO)
11 paid company holidays
160 hours of paid vacation annually
3 optional holidays
paid sick leave
up to two paid volunteer days per year
summer hours flexibility
leaves of absence for medical, personal, parental, caregiver, bereavement, or military needs
annual Global Shutdown between Christmas Day and New Year's Day